Associate Account Director (DTC Outbound)

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

WHO WE ARE LOOKING FOR

We are seeking a highly strategic, commercially minded, and technically savvy Associate Account Director to oversee a premier portfolio of our most valuable brand-direct accounts. This role is designed for a senior client services professional who thrives on strategic partnership, executional excellence, and solving complex business challenges. The ideal candidate is a trusted advisor who can influence senior stakeholders, drive client success, and identify opportunities to grow long-term partnerships.

WHAT YOU WILL BE DOING

1. Strategic Client Partnership & Executional Excellence

Executive-Level Advisory: Serve as a trusted strategic advisor to senior client stakeholders and their partner ecosystem, translating business objectives and market insights into high-impact media strategies that drive measurable outcomes.

Strategic Relationship Management: Build and deepen executive-level relationships, confidently navigating complex account dynamics, managing ambiguity, and resolving challenging situations with maturity, sound judgment, and strong negotiation skills.

Executional Excellence: Lead flawless campaign execution in a fast-paced environment through exceptional project management, prioritization, and operational rigor, ensuring the highest level of client satisfaction.

Platform & Industry Expertise: Maintain deep hands-on expertise across platform capabilities and industry best practices, proactively identifying optimization opportunities and providing strategic recommendations to clients.

2. Commercial Growth & Portfolio Leadership

Drive Client Growth: Own and grow a portfolio of strategic accounts by identifying opportunities for retention, expansion, and increased platform adoption aligned with clients' evolving business objectives.

Cross-Functional Partnership: Partner closely with Business Development, Trading, Measurement, and Product teams to onboard strategic customers, unlock new opportunities, and deliver integrated client solutions.

Strategic Account Planning: Develop long-term account strategies that strengthen client partnerships, increase business impact, and position The Trade Desk as a trusted strategic partner.

WHAT YOU BRING TO THE TABLE

Bachelor's degree or above.

At least 8 years of experience in digital advertising client facing role, with a proven track record of growing strategic accounts and building long-term client partnerships.

Strong commercial acumen with the ability to identify growth opportunities and influence business outcomes.

Exceptional analytical, troubleshooting, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams in a fast-paced environment.

Excellent communication, presentation, and stakeholder management skills, with demonstrated ability to influence senior decision-makers.

Hands-on expertise in programmatic advertising (DSP, SSP, DMP, MMP, Martech, etc.) or experience in brand/performance marketing within an agency or direct-to-consumer environment is highly preferred.

Advanced proficiency in Excel and Microsoft Office, with a strong data-driven mindset and the ability to translate insights into actionable business recommendations.

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