Operations Supervisor (Heavy Haul)

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Operations Supervisor is the senior on-site operational leader responsible for the daily execution of Heavy Haul operations. This position ensures the safe, efficient, and compliant movement of freight while leading drivers and supporting operational excellence. The Operations Supervisor oversees dispatch coordination, driver performance, fleet readiness, maintenance scheduling, customer communication, and yard operations. Working closely with the Senior Manager, this role maximizes equipment utilization, maintains regulatory compliance, and delivers exceptional customer service.

Location: Stockton, CA

KEY ACCOUNTABILITIES

Supervise and lead Class A CDL drivers and yard personnel while fostering a positive, accountable, and safety-focused culture

Coordinate daily dispatch activities, driver assignments, routing, and load scheduling to ensure on-time service

Ensure compliance with DOT, FMCSA, Hours of Service (HOS), ELD requirements, and company safety policies

Monitor driver performance using safety metrics, service levels, and operational KPIs while providing coaching and corrective action

Oversee fleet management by coordinating preventative maintenance, repairs, inspections, licensing, registrations, and equipment readiness

Partner with maintenance vendors to ensure tractors, trailers, and support equipment remain safe, compliant, and operational

Maintain communication with customers regarding shipment status, scheduling, delays, and operational updates

Coordinate yard operations including equipment staging, trailer utilization, inventory control, and storage activities

Respond to operational issues and implement timely solutions to minimize service disruptions.

Assist with incident investigations, accident reporting, root cause analysis, and corrective actions

Support onboarding, training, and development of drivers and operational personnel

Maintain operational records, inspection reports, maintenance documentation, and compliance records

Collaborate with the Senior Manager to improve operational efficiency and department performance

LEADERSHIP RESPONSIBILITIES

Lead daily operational meetings and communicate priorities to drivers and staff

Conduct employee coaching, performance evaluations, disciplinary actions, and recommend hiring or termination decisions

Monitor KPIs including on-time performance, fleet utilization, safety performance, equipment uptime, and driver productivity

Ensure adequate staffing levels to meet operational demands

Partner with the Senior Manager to develop operational improvements, SOPs, and long-term initiatives

Serve as the primary escalation point for operational issues involving drivers, equipment, customers, and vendors

Act as department leader in the absence of the Senior Manager

Promote accountability, professionalism, continuous improvement, and safety

QUALIFICATIONS, EXPERIENCE AND SKILLS

High school diploma or equivalent required; Associate's or Bachelor's degree preferred

Valid Class A Commercial Driver's License (CDL) required

3–5 years of transportation, logistics, or heavy haul operations experience

Previous supervisory or leadership experience preferred

Strong knowledge of DOT regulations, FMCSA compliance, HOS, and ELD systems

Experience with fleet management and preventative maintenance programs

Proficiency with Microsoft Office and transportation management software

COMPENSATION

The expected base pay for this role is between $67,000-$85,000. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

As part of our comprehensive benefits package, DP World offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

This position may be eligible for either short-term incentives or sales compensation. We're able to answer any additional questions you may have as you move through the selection process.

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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