HUMAN RESOURCE RISK MANAGER

SUMMARY

This is a specialized professional and administrative classification responsible for the development, implementation, and oversight of the City’s compliance, risk management, safety, and training programs. Work includes administering workers’ compensation, liability and property insurance programs, unemployment compensation, employee benefit-related risk functions, workplace safety initiatives, compliance audits, employee investigations and workforce training programs.

The Human Resources/Risk Manager serves as Chair of the City's Accident Review Committee, coordinates committee meetings, facilitates accident reviews, and makes recommendations regarding corrective actions and disciplinary measures resulting from workplace accidents and policy violations. The position also works closely with emergency management personnel during business disruptions, emergencies, and disaster recovery operations.

NATURE OF WORK

Under general direction, administers, investigates and supervises risk management, compliance, safety, and training programs. Develops and implements insurance and loss control programs, conducts risk assessments, and establishes policies and procedures to reduce workplace injuries, liability exposure, and regulatory non-compliance.

The position serves as a liaison with legal counsel, insurance carriers, consultants, regulatory agencies, and emergency management personnel and provides guidance to management regarding compliance, safety, and risk-related matters.

ILLUSTRATIVE TASKS

Identifies, develops, recommends, implements, and monitors the City's risk management, compliance, safety, and loss prevention programs to minimize financial exposure from loss, injury, litigation, and regulatory non-compliance.

Administers and oversees the City's Drug-Free and Smoke-Free Workplace Programs, including policy enforcement, random, post-incident, and reasonable suspicion drug and alcohol testing, compliance documentation, and employee education.

Conducts and maintains driver qualification reviews, Motor Vehicle Record (MVR) checks, driver license verification, and related compliance requirements for employees operating City vehicles or equipment.

Ensures compliance with DOT/CDL regulations, including driver qualification files, safety standards, training requirements, and regulatory reporting.

Administers workers' compensation claims, injury management processes, return-to-work programs, and related loss control initiatives.

Conducts workplace safety inspections, hazard assessments, accident investigations, and root cause analyses to identify corrective and preventive actions.

Serves as Chair of the City's Accident Review Committee; coordinates committee meetings, presents investigative findings, facilitates accident reviews, and makes recommendations regarding corrective actions and disciplinary measures.

Supports and/or conducts employee relations investigations involving workplace complaints, misconduct, harassment, discrimination, policy violations, and other employment-related matters.

Develops, reviews, negotiates, and monitors risk-related provisions in contracts, insurance policies, vendor agreements, and service contracts.

Coordinates with insurance carriers, third-party administrators, attorneys, consultants, brokers, and regulatory agencies regarding claims, litigation, compliance, and risk-related matters.

Develops, implements, and enforces safety policies, procedures, and internal controls to ensure compliance with health, safety, environmental, and risk management standards.

Develops and delivers training programs related to OSHA, DOT, risk management, workplace safety, compliance, workers' compensation, and employee conduct.

Develops and maintains HR and risk management metrics, statistical reports, dashboards, and compliance analyses to identify trends and support organizational decision-making.

Supports internal and external audits, inspections, compliance reviews, and legal proceedings by providing documentation, records management, and subject matter expertise.

Assists in developing and monitoring risk management budgets, insurance programs, and self-insurance funds.

Establishes goals, performance objectives, and work plans for risk management, safety, compliance, and training programs.

Collaborates with emergency management personnel and City leadership during emergencies, business disruptions, and disaster recovery efforts to support continuity of operations and workforce readiness.

Administers and oversees the City's Safety Program.

Performs other related duties as assigned.

KNOWLEDGES, SKILLS AND ABILITIES

§ Knowledge of human resources practices, employee relations, workplace investigations, and compliance management.

§ Knowledge of risk management principles, insurance programs, self-insurance structures, and loss prevention methodologies.

§ Knowledge of workers' compensation administration, claims management, return-to-work programs, and injury prevention strategies.

§ Knowledge of occupational safety standards, environmental compliance requirements, and workplace hazard prevention practices.

§ Knowledge of DOT/CDL compliance requirements, driver qualification standards, and Motor Vehicle Record (MVR) monitoring procedures.

§ Knowledge of investigative techniques, incident analysis, root cause evaluation, and corrective action development.

§ Knowledge of contract review, insurance requirements, risk transfer methods, and claims administration.

§ Ability to conduct sensitive investigations and manage confidential personnel, legal, and risk management matters.

§ Ability to chair committees, facilitate meetings, and provide recommendations regarding corrective and disciplinary actions.

§ Ability to analyze complex data, identify trends, and develop practical solutions to organizational risks and compliance issues.

§ Ability to prepare comprehensive reports, presentations, policies, and training materials.

§ Strong analytical, organizational, problem-solving, and project management skills.

§ Strong written and verbal communication skills.

§ Ability to develop and deliver effective training programs for employees and supervisors.

§ Ability to establish and maintain effective working relationships with employees, management, elected officials, attorneys, insurers, consultants, vendors, regulatory agencies, and the public.

§ Ability to exercise independent judgment, discretion, and sound decision-making in complex and sensitive situations.

EDUCATION

Bachelor’s degree from an accredited college or university in Human Resources, Risk Management, Business Administration, Public Administration or a related field required.

EXPERIENCE AND TRAINING

Five (5) years of progressively responsible experience in human resources, risk management, safety, compliance, employee relations, or a related field. An equivalent combination of education, training and experience may be considered.

Public Sector or municipal government experience preferred.

Advanced Public Risk Management Certificate, SHRM-CP, PHR, ARM, CRM, or equivalent certification preferred.

SPECIAL REQUIREMENTS

A valid Florida driver’s license is required

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

On a continuous basis sit at desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means, use a calculator to compute figures. On occasion required to climb or balance, stoop, kneel, crouch, or smell. Intermittently twist and reach office equipment. On occasion required to lift or carry weight up to 30 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.