Galleria Seoul - Sales Associate

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Sales Associate (BTQ : Galleria Seoul)

YOUR MISSION:

As a Sales Associate (aka Cartier Ambassador ), you have to achieve sales in line with the ambitions of the Manufacture and ensure that every Customer has an exceptional and unique experience in your Boutique, by providing the highest standards of Service.

HOW WILL YOU MAKE AN IMPACT?

Sales & turnover

To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy

Customer Service Excellence

To represent the highest standards and promote Maison’ name and image inside and outside the Boutique

To “WOW” your Customer with an unexpected, audacious and incredible experience!

To ensure a constantly perfect personal appearance

To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards

To gain qualitative Customer data and improve the Boutique Customer portfolio

To develop Customer loyalty through excellent Service and Treatment

Visual Merchandising

To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance

To ensure a constant Boutique cleanliness and tidiness

Boutique Operations

To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required

To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock

To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance

To respect, apply and promote Security rules and mindset

To report key information to Maison’ knowledge of information systems

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred

Strong Achievement, Curiosity, Hardworking nature and Empathy

First professional experience preferably gained in Retail

At least experienced 2 years in luxury & high-end field

One local language(Korean), and ideally be able to speak in Chinese & English would be perfect

An organized person with an excellent attention to detail and high Customer Treatment standards

A team player with excellent interpersonal skills and multi-tasking ability

A touch of Audacious and Incredible

Computer Literate

Knowledge of Product (Luxury Goods)

#Richemont #WeCraftTheFuture