Sr Deposit Operations Associate

Job Description Summary

The Senior Deposit Operations Associate manages the client profile agreements and all accompanying documentation related to the Implementation of an account set-up. In addition, the employee conducts the Implementation process for new accounts, performs maintenance on existing accounts, performs teller work functions, manages escrow sub accounting clients, provides training to new employees, performs ongoing client support, and troubleshoots any issues related to client deposits and returns. The Senior Deposit Operations Associate will maintain a solid understanding of all Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS.

Job Description

Primary Functions of the Position:

Assists the Deposit Operations team lead on daily tasks

Performs client implementation set-up, maintenance requests, teller work, and quality review

Manages Escrow clients as it relates to sub accounting

Assists with new employee training

Ensures all service levels are met

Responsible for ongoing client support

Works closely with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance to effectively execute the responsibilities of the position

Education and Experience Requirements:

High School Diploma or equivalent; post-secondary education preferred

Minimum 5 years of experience, including 2 years bank operations experience in a deposit operations role

Essential Skills and Abilities:

Demonstrates knowledge of all Deposit products, systems, and related processes

Candidates should have experience with Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS

Candidate should possess branch knowledge, such as teller work, new account opening, and client service requests

Ability to communicate effectively in writing and over the phone

Ability to work in a fast-paced, high-intensity work environment

Job may require additional hours of work during peak periods to meet service levels

Education

High School (HS)

Work Experience

General Experience - 7 to 12 months

Certifications

Travel

Less than 25%

Workstyle

Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

Grow professionally and inspire others to do the same

Work with and through others to achieve desired outcomes

Make prompt, pragmatic choices and act with the client in mind

Take ownership and hold themselves and others accountable for delivering results that matter

Contribute to the continuous evolution of the firm