Assistant Manager(02954) - 401 N State St

Job Description

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Litchfield location (401 N State St). In this pivotal role, you'll play a crucial part in driving operational excellence and fostering a positive work environment. As an Assistant Manager, you'll support store leadership by managing daily operations, leading team members, and delivering exceptional customer experiences. This is an excellent opportunity to develop your management skills while making a meaningful impact on our organization's success.

Run shifts efficiently while maintaining high operational standards and ensuring all store procedures are followed

Lead, motivate, and support team members through coaching, feedback, and performance management

Manage cash handling, reconciliation, and financial transactions with accuracy and transparency

Interact professionally with customers and employees, resolving concerns with empathy and decisiveness

Answer phones, take orders, and provide outstanding customer service that exceeds expectations

Oversee store cleanliness, organization, and maintenance of all areas

Assist with scheduling, training, and onboarding of new team members

Analyze store performance metrics and identify opportunities for improvement

Handle physical tasks including lifting up to 25 pounds regularly

Support inventory management and stock organization

Communicate clearly with management regarding operational challenges and successes

Qualifications

Required Qualifications:

Friendly, diligent, and responsible demeanor with a positive attitude

Strong math and problem-solving skills

Proven experience in money management and cash handling

Excellent customer service skills with a commitment to customer satisfaction

Demonstrated ability to manage and supervise employees effectively

Strong communication skills, both written and verbal

Organizational and time management abilities

Ability to work collaboratively with team members at all levels

Physical capability to lift up to 25 pounds regularly

Reliability and consistent attendance

Preferred Qualifications:

Previous shift management or supervisory experience

Experience in a fast-paced retail or food service environment

Conflict resolution and problem-solving experience

Training and development experience with team members

Knowledge of point-of-sale (POS) systems

Experience with scheduling and workforce planning

Analytical mindset with ability to interpret performance data

Additional Information