Customer Service Rep(02995) - 139 Illini Blvd

Job Description

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.

Greet customers warmly and take food orders accurately, both in-person and over the phone

Process payments and handle cash transactions efficiently

Respond to customer inquiries, concerns, and special requests in a friendly and professional manner

Collaborate with kitchen staff to ensure order accuracy and timely delivery

Maintain a clean and organized work area, adhering to food safety and hygiene standards

Assist in preparing food items as needed during busy periods

Handle multiple tasks simultaneously during peak hours

Contribute to a positive team environment and support coworkers

Participate in promotional activities and upselling initiatives

Adapt to changing customer needs and company policies with flexibility

Qualifications

Excellent communication and interpersonal skills

Strong customer service orientation with a friendly and empathetic demeanor

Ability to work efficiently in a fast-paced, high-energy environment

Proven multitasking abilities and attention to detail

Basic computer skills for operating point-of-sale systems

Team player with a positive attitude and willingness to learn

Problem-solving skills to address customer concerns effectively

Flexibility to work various shifts, including evenings, weekends, and holidays

Previous customer service experience preferred, but not required

High school diploma or equivalent (preferred)

Must be at least {AGE} years of age