Customer Service Rep(02826) - 1036 W Reynolds

Job Description

Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.

Answer incoming phone calls and take customer orders accurately

Prepare and make pizzas according to company standards

Process cash and card transactions efficiently

Deliver outstanding customer service experiences

Maintain a clean and organized work environment

Assist with various cleaning tasks as needed

Lift and move items weighing up to 25 lbs.

Collaborate with team members to ensure smooth operations

Adapt to changing priorities and handle multiple tasks simultaneously

Follow company policies and procedures consistently

Qualifications

Excellent communication skills, both verbal and written

Strong customer service orientation with a friendly and positive attitude

Basic math skills for handling cash transactions

Ability to multitask effectively in a fast-paced environment

Basic computer skills for order processing

Physical ability to stand for extended periods and lift up to 25 lbs.

Flexibility to work weekends, holidays, and various shifts as needed

Strong problem-solving skills to address customer concerns

Team player mentality with a willingness to assist coworkers

Attention to detail in food preparation and order accuracy

Ability to follow directions and adhere to food safety standards

High school diploma or equivalent preferred, but not required