Accounts Receivable Analyst / Collections Specialist

WHO WE ARE:

EOS IT Solutions is a leading IT and global video collaboration company. We specialize in innovative IT and video conferencing solutions, which empower businesses and organizations throughout the world. With teams of qualified IT support engineers, EOS IT Solutions offers a fast and reliable service to our clients. Due to continued growth, we require a management accountant to join our team.

POSITION OVERVIEW:

Reporting to the Head of Finance, the Collections Specialist plays a key role within the finance team, managing accounts receivable activities, monitoring outstanding debtors, driving timely collections, and providing accurate reporting to support effective cash flow management while ensuring compliance with established controls and procedures.

WHAT YOU'LL DO:

Manage and oversee collections activities across multiple global entities, ensuring timely recovery of outstanding receivables and optimizing cash flow.

Monitor debtor ageing reports, identify collection risks, and drive resolution of overdue balances through proactive customer engagement.

Investigate and resolve billing, payment, and account discrepancies in collaboration with internal stakeholders and customers.

Produce accurate and timely Accounts Receivable, collections, and cash forecast reports for management review.

Maintain accurate customer account records, reconcile receivable balances, and escalate unresolved issues where necessary.

Support month-end close activities, including AR reconciliations, ageing analysis, and bad debt provisions where required.

Ensure compliance with company credit policies, internal controls, and local regulatory requirements across regions.

Undertake any other duties as reasonably required by the Head of Finance.

WHAT YOU NEED TO SUCCEED:

Proven experience in Accounts Receivable, Credit Control, or Collections within a fast-paced business environment.

Strong Excel and ERP system skills, with the ability to analyze ageing reports and manage customer accounts effectively.

Excellent communication and stakeholder management skills, with the ability to build relationships across global teams and customers.

Highly organized, proactive, and adaptable, with the ability to manage multiple priorities and meet deadlines in a global environment.

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