Operations Associate

Stonetown Capital Group is one of the fastest growing real estate investment firms in Denver, Colorado. The principals of Stonetown have deep real estate private equity experience both domestically and abroad and are looking to add to their growing team. Since inception, Stonetown has purchased over 100 manufactured home and RV communities in 11 states and intends to continue its growth in the years to come. Our team consists of 60 professionals at headquarters and we are always looking for highly motivated and skilled individuals to support our growing range of assets.

The Operations Associate oversees all administrative tasks within manufactured housing communities, ensuring smooth operations and compliance. Responsibilities include managing communication channels with field managers, overseeing lease processes including renewals and Lease-to-Own agreements, drafting purchase agreements, tracking licensing and renewals, and developing standardized procedures for improved efficiency. Additionally, they collaborate closely with community and regional managers, assist with tax processing, home inventory tracking, and maintaining accurate records. This role involves frequent communication with the corporate and field teams and adaptability to various assigned duties.

Duties and Responsibilities include the following.

Managing Operations Inbox: Navigating communications/questions from the community managers in the field.

Lease Management: Edit and review electronic leases, create “paper” leases, and help process lease renewals for all communities.

Lease-to-Own Agreements: Prepare and manage LTOs for tenants across portfolio, includes document prep, loan set ups, assignments/addendums & loan closures in our management system (Manage America).

Home Purchase Agreements: Draft and process purchase agreements for tenants. Ensure accuracy and completeness of agreements in a timely manner.

Licensing and Renewals: Track community licenses at the state, city, and county levels. Salesperson licenses for our community managers need to be documented and tracked as well.

Standardized Procedures: Help update and create documentation to streamline processes and improve consistency across the portfolio.

Communication: Work closely with community managers to complete outstanding tasks & assist regional managers on special projects.

Teamwork: Assist fellow team members with the following

Processing personal property tax statements & tax assessments for all communities, updating contact information with county authorities as needed.

Track home inventory in our property management system and ensure all home information is up to date.

Title homes in the correct entity and ensure proper tracking of titles across portfolio.

Report to executive team on the above responsibilities.

Maintain records in a timely and organized manner.

Perform other duties as assigned.

Qualifications include the following:

Education: A bachelor’s degree or equivalent education/experience

Experience: Real Estate experience preferred

Knowledge/Skills:

Strong interpersonal, verbal, and written communication skills

Ability to motivate and energize a team

Microsoft Office Suite

Understands and complies with all Fair Housing Laws and standards

Willingness to travel up to 10%

Bilingual preferred