KYC Agent (entry leve)

About the job

Flatpay is one of the fastest-growing fintech companies in Europe. In just over three years, we’ve grown into a team of more than 1,500 colleagues, active across Denmark, Finland, Italy, Germany, France, the United Kingdom, and since January also in the Netherlands.

Our mission is clear and powerful: to make card payments fair, transparent, and stress-free for small and medium-sized businesses. No complicated pricing, no hidden fees, no surprises - just one flat rate for all cards. Employment type: Full-time Location: Amsterdam Level: Entry-level / Junior

What you'll do

Reviewing and assessing KYC files

You verify the identity of ultimate beneficial owners (UBOs) and review submitted documentation

You validate company information (such as KvK) and ensure everything complies with regulations

You spot inconsistencies and collaborate with the right teams on more complex cases

Ensuring compliance and a smooth onboarding process

You make sure every file meets regulatory requirements as well as Flatpay’s internal guidelines and those of partners such as Rapyd and Shift4

You don’t miss a detail: you proactively follow up on missing or incorrect documents with colleagues or clients

You monitor systems closely and investigate discrepancies between internal tools and external data sources

Thinking along and improving

You work closely with Sales and help them understand compliance requirements

You contribute ideas on how to make processes smarter and more efficient

You help build and shape the KYC team in the Netherlands

Who you are

This role is perfect for you if:

You have initial experience in KYC, compliance, or rigorous admin experience in FinTech or banking is a strong plus

You are highly organized and detail-oriented: nothing escapes you, not even a poorly formatted expiration date or an incorrectly filled field

You have strong analytical skills and can make quick, well-founded decisions based on precise procedures, even under pressure

You communicate clearly and effectively, able to explain complex blocking points to non-technical stakeholders (Sales teams)

You have a good level of English and Dutch is a plus

Why Flatpay?

Massive opportunity: Join at launch stage and shape our success in the Dutch market. Uncapped earning potential: The more you sell, the more you earn. Fast-track career growth: We promote from within, and we move fast. Supportive culture: No politics, no bureaucracy – just good people building great things together. International environment: Be part of a diverse, ambitious team across 6+ countries.