Business Analyst – OneShop Rollout

For a long-term transformation project with a client in Vienna, we are looking for an experienced Business Analyst – OneShop Rollout (m/f/d).

The role focuses on driving business requirements and business readiness activities for the rollout of OneShop. You will act as a central interface between business stakeholders, IT teams and related business functions, ensuring that requirements are clearly defined, aligned and successfully translated into functional specifications and user stories.

You will support the client throughout the rollout by facilitating workshops, coordinating testing activities, identifying business-related dependencies and ensuring that all relevant stakeholders are prepared for the implementation of OneShop.

Conditions

Location: Vienna

Start: ASAP

Duration: 12 months+ with an option for extension

Capacity: 100%

Working model: Hybrid, 2 days per week on site in Vienna

Project language: English

€480 - €520 a day

Your Tasks

Gather, analyze and document business requirements from business stakeholders and related business functions

Translate business needs into clear functional requirements, process descriptions and user stories

Ensure that requirements are complete, consistent, understandable and aligned with the overall OneShop rollout objectives

Coordinate and align requirements across B2C Portfolio & Go-To-Market, B2C Omnichannel, IT, Security, Operations, Finance and other relevant departments

Act as an interface between business stakeholders, technical teams and project management

Facilitate requirements workshops, stakeholder meetings and alignment sessions

Support the prioritization and validation of business requirements

Assist in defining acceptance criteria and supporting test-case preparation

Support functional testing, user acceptance testing and business validation activities

Coordinate business readiness activities for the OneShop rollout

Identify business-related dependencies, risks, gaps and open topics

Drive the clarification and resolution of open issues with relevant stakeholders

Track requirements, decisions and action items throughout the project lifecycle

Support change-management and communication activities related to the rollout

Ensure that business processes, responsibilities and operational impacts are clearly understood

Contribute to the preparation of rollout plans, readiness assessments and decision documents

Maintain structured and transparent project documentation

Support continuous improvement of business-analysis and requirements-management processes

Your Profile

Several years of professional experience as a Business Analyst, Requirements Engineer, Business Consultant or in a comparable role

Proven experience in gathering, analyzing and documenting business requirements

Strong experience in translating business needs into functional requirements and user stories

Good understanding of requirements-management methods and business-analysis practices

Experience in supporting digital transformation, e-commerce, omnichannel or rollout projects

Experience in working with business stakeholders, IT teams and cross-functional departments

Strong workshop facilitation and moderation skills

Experience in stakeholder alignment and management of complex dependencies

Knowledge of testing processes, user acceptance testing and business-readiness activities

Ability to identify risks, gaps and open topics and drive their resolution

Structured, analytical and solution-oriented way of working

Strong organizational and prioritization skills

High level of attention to detail and documentation quality

Ability to work independently in a fast-paced transformation environment

Strong communication and collaboration skills

Very good written and spoken English skills

Nice to Have

Experience in the telecommunications sector

Experience with e-commerce platforms, webshop rollouts or omnichannel environments

Experience with B2C Portfolio, Go-To-Market or digital sales processes

Knowledge of OneShop or comparable digital-commerce platforms

Experience with Jira, Confluence or comparable requirements-management tools

Knowledge of agile methodologies such as Scrum or Kanban

Experience with process modelling and documentation tools

Experience in international and interdisciplinary project environments

Knowledge of security, finance, operations or compliance-related requirements

German language skills

What You Can Expect

Participation in a long-term digital transformation and OneShop rollout project

A central role at the interface between business and IT

Collaboration with stakeholders from multiple business and technical departments

High level of responsibility and opportunities to shape business processes and requirements

An international project environment

The opportunity to actively support business readiness and rollout activities

Hybrid working model with 2 days per week on site in Vienna

Long-term project perspective with an option for extension

Interested?

Please send us your current CV, including your availability and rate expectations. We look forward to hearing from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.