Client Operations Manager

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Do you want to work for leading brands in a dynamic media agency?

Then this is your opportunity!

At EssenceMediacom, we are looking for a Client Operations Manager who is eager to create Breakthroughs together with us for our clients, including adidas, Airbnb, Milcobel, Perfetti Van Melle, Polestar, Proximus, Roularta, The Coca-Cola Company, and more.

As a Client Operations Manager, you will be part of our Client Leadership discipline and work within our Client Squads. These teams are responsible for managing client relationships and delivering all services we provide to our clients.

Within your role, you will be responsible for project management and campaign management for selected clients.

Project Management

Together with the Client Squad, ensure we deliver top-quality work to our clients

Help define the Squad’s agenda and priorities

Take responsibility for ensuring timely delivery of all projects, requiring strong planning, organizational, and communication skills

Campaign Management

Ensure we receive timely and clear briefings from the client

Deliver plans together with the Client Squad and media experts within the agreed deadlines (with the support of our project management tool, Wrike)

Provide our experts with the necessary information received from the Strategist and Communication Planner to develop detailed media plans (TV/Radio/Out-of-Home/Digital/Print)

Follow up on client approvals of our plans

Coordinate the delivery of media materials with creative agencies (e.g., TV spots, radio spots, social media posts, posters, etc.)

Guide campaign reporting during and after campaigns

Who Are We Looking For?

We are looking for a motivated Dutch-speaking junior profile or someone with initial experience, who has:

A proactive mindset

Excellent communication skills

Strong administrative and organizational abilities

Our office is located at the WPP Campus next to Brussels North Station, making it easily accessible by public transport.

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