Associate Director, Client Services

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Role Summary and Impact

Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations

Reporting of the role

Reports to the Director on the business.

3 best things about the job:

Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience.

Gain category insights

Grow your network and build planning skills across platforms within an agency committed to nurturing talent.

Measures of success

In three months, you would have:

Earned client confidence through flawless implementation and being approachable

Established strong internal relationships within functions for efficient navigation.

In six months, you would have:

Demonstrated hands-on knowledge and the ability to converse across platforms

In 12 months, you would have:

Independently lead and deliver campaign KPIs

Responsibilities of the role:

Ensure meticulous attention to detail and accuracy in all submissions.

Be proficient with all industry and agency proprietary tools

Oversee all aspects of client media campaigns across brands and media channels.

Supervise and design media plans using relevant tools.

Proactively offer client inputs and directions, ensuring responsiveness to client needs

Extract insights through data mining & competitive analysis

Initiate and drive quality analysis and cross-category case studies.

Seamless execution, and reconciliation of all campaigns

Anchor the conversations & build strong relations across SBUs

Skills and Experience

Minimum 7 years of experience , with last 1 year in a similar role.

Possess inquisitiveness and a positive team player attitude.

Demonstrate excellent communication, presentation and interpersonal skills

Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

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