Japanese IT Desk Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

2–8 years in IT Support / Service Desk/helpdesk/Desktop Support

Japanese language proficiency with end-user support experience

Experience supporting APAC/Japan users is highly preferred

Japanese Language Proficiency (N1/N2/N3)

IT Helpdesk / Service Desk Support

Desktop Support

L1 / L2 Technical Support

Incident & Ticket Management

Windows 10/11 Administration

Microsoft 365 / Office 365

Active Directory (AD)

Outlook Support

Hardware & Software Troubleshooting

Remote Support Tools

VPN Support

Network Basics (TCP/IP, DNS, DHCP)

ServiceNow, Jira, Remedy, Zendesk, or similar ticketing tools

Offers of employment are conditional upon passage of screening criteria applicable to the job

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”