Shift Manager - LC

Little Caesars Shift Manager

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

BENEFITS OVERVIEW

Family first atmosphere

Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k

Competitive Total Compensation Plans with 401k match

Paid time off in your first year

Team first environment

Paid Gym Memberships

Remote work in select roles

Monthly teambuilding exercises

Everyday Pay if needed

Flexible Schedules to attend family events

Professional Training

Advancement opportunities

Leadership Training

Essential Job Functions:

Team Leadership:

Supervise and lead team members during shifts, providing direction and support.

Assist in training and developing staff to enhance performance and customer service skills.

Operational Management:

Oversee daily operations, ensuring compliance with company policies and procedures.

Monitor food quality, presentation, and safety standards to maintain high operational standards.

Customer Service:

Ensure that all guests receive prompt, friendly, and efficient service.

Address customer inquiries, complaints, and feedback in a professional manner, striving to resolve issues effectively.

Financial Oversight:

Assist in managing labor costs, inventory, and supplies to maximize profitability.

Prepare cash registers and ensure accurate cash handling and reporting at the end of each shift.

Scheduling and Staffing:

Create and manage employee schedules to ensure appropriate coverage during peak hours.

Monitor employee performance, providing feedback and conducting performance evaluations.

Safety and Compliance:

Enforce health and safety regulations, ensuring a safe working environment for all employees.

Conduct regular inspections of the restaurant to ensure cleanliness and compliance with health codes.

Education and Qualifications:

Education: High school diploma or equivalent; additional education in hospitality or restaurant management is a plus.

Experience: Minimum of [X years] of experience in the food service industry, with at least [X years] in a supervisory role.

Skills:

Strong leadership and team management abilities.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and manage multiple tasks effectively.

Proficient in point-of-sale (POS) systems and restaurant management software.

Strong problem-solving skills and attention to detail.

Physical Demands:

Ability to stand for long periods and perform physical tasks, including lifting (up to [specify weight, if applicable]).

Must be able to work flexible hours, including nights, weekends, and holidays as required.

Ability to navigate a busy restaurant environment efficiently.