Reemployment Support Manager (Austin)

Description

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, TX in the RESEA department.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

You are a collaborative and engaged leader who will oversee the Reemployment Support Team and partner with Boards to provide and facilitate reemployment services under the Reemployment Services and Eligibility Assessment (RESEA) program. You enjoy working closely with customers and are a self-starter who thrives in an environment where priorities can shift rapidly. If you are looking for a rewarding opportunity to help Texans get back to work, we encourage you to apply.

WHAT YOU WILL DO:

The Manager II performs moderately complex (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

Manage day-to-day activities of the reemployment support team.

Organize assigned RESEA staff to align with workload demands, fill vacancies, sustain operations and operate within the RESEA budget.

Coach, counsel, and mentor direct reports

Provide training, develop and conduct presentations and/or demonstrations for UI claimants and staff.

Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on reemployment support team issues, and implementing action plans for operational improvement.

Gathers information on team accomplishments and reports metrics for inclusion on the RESEA Dashboard

Represent the department and TWC at meetings, conferences, seminars, and serve on committees.

Perform related work as needed.

YOU QUALIFY WITH:

Three years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, six months of which must have been in an administrative management or supervisory capacity.

Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management.

Experience with policy development.

Exceptional verbal and written communications skills.

Experience managing complex projects simultaneously, meeting deadlines, and effectively prioritizing tasks.

Exceptional leadership, facilitation, and coordination skills.

Ability to quickly learn complex new content and adapt to changing priorities.

Ability to identify problems, evaluate alternatives, and implement effective solutions.

Ability to multi-task and deliver high quality work with great attention to detail and accuracy.

Ability to establish goals and objectives.

Experience supervising the work of others.

YOU GAIN:

A Family Friendly Certified Workplace.

Competitive salary: $6,500.00/month

Defined Retirement Benefit Plan

Optional 401(k) and 457 accounts

Medical Insurance

Paid time off, including time for vacation, sick and family care leave

Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Duty involves up to 20% travel within the state of Texas.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

HOW TO APPLY:

Primary Location: United States-Texas-Austin

Work Locations: Austin:1117 Trinity St 1117 Trinity St Austin 78701-1919

Job: Eligibility Interviewers

Organization: TEXAS WORKFORCE COMMISSION

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Level: Manager

Travel: Yes, 25 % of the Time

Job Posting: Jul 25, 2026, 12:00:00 AM

Work From Home: No