Club Attendant

JOB SUMMARY

The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.

ESSENTIAL DUTIES & RESPONSIBILITIES

Cleans and dusts walls, mirrors, countertops, glass, and windows

Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.

Cleans and dusts all weight and cardio equipment

Restocks supplies

Empties clubs' garbage and recycling containers

Completes daily and weekly scope of work as assigned

Performs special cleaning projects as assigned

Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas

Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)

Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide

Performs minor painting as approved / directed by General Manager and Facilities Technician

Use all janitorial supplies in accordance to product labels and club manuals

Report all newly identified facility maintenance issues via Service Channel

Report any member complaints to the General Manager

ORGANIZATION RELATIONSHIPS

Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.

REQUIRED QUALIFICATIONS

Knowledge, Skills & Abilities

Cleaning practices and procedures

Understand and follow written instructions

Effectively communicate (verbal and writing skills)

Work independently in the absence of supervision

Attention to detail

Establish and maintain cooperative working relationships with those contacted in the course of duties

Minimum Educational Level/Certifications

High School Diploma or General Education Diploma (GED)

Minimum Work Experience and Qualifications

Six months of janitorial experience

Physical Demands/ Environmental Conditions

While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms

Frequently required to climb, balance, stoop, kneel, crouch, or crawl

Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds

Telephone usage: Ability to communicate with internal and external members

Required usage of cleaning chemicals, ladders, and cleaning utensils

Regularly exposed to moving mechanical parts

Noise level in the environment is occasionally loud

Travel Requirement

Travel from club to club may be required

DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Requirements:

REQUIRED QUALIFICATIONS

Knowledge, Skills & Abilities

Cleaning practices and procedures

Understand and follow written instructions

Effectively communicate (verbal and writing skills)

Work independently in the absence of supervision

Attention to detail

Establish and maintain cooperative working relationships with those contacted in the course of duties

Minimum Educational Level/Certifications

High School Diploma or General Education Diploma (GED)

Minimum Work Experience and Qualifications

Six months of janitorial experience

Physical Demands/ Environmental Conditions

While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms

Frequently required to climb, balance, stoop, kneel, crouch, or crawl

Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds

Telephone usage: Ability to communicate with internal and external members

Required usage of cleaning chemicals, ladders, and cleaning utensils

Regularly exposed to moving mechanical parts

Noise level in the environment is occasionally loud

Travel Requirement

Travel from club to club may be required