Mental Health Support Worker (2026-0658)

Here’s your chance to be a part of our story! Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.

At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.

With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.

Help us make a difference and connect with us today!

Position Details:

Position Status: Casual Location: Signal Pointe, Social Work Complex LTC BW Hours: 0.00 FTE: 0.00 Shift: Days Shift Times: 0730-1545/0900-1715 Rate of Pay: $25.46 - $30.13 Union: AUPE GSS PCN: N/A

Date Competition closes: July 31, 2026

The Opportunity

Position Summary:

The Mental Health Support Worker is an unregulated member of the interdisciplinary team who provides targeted therapeutic programming under the supervision of an allied health professional. This role works in collaboration with the healthcare team and supports the client’s goals by delivering assigned interventions that enhance their ability to function within

their psychosocial environment, improve their mental health, and promote overall well-being.

The position operates as a part of the allied health team which may be composed of Occupational Therapy, Physiotherapy, Social Work, Psychology, and Recreation Therapy. The team collaborates with the client and their support system, to formulate a care plan. The Mental Health Support Worker participates in the collaboration and performs assigned interventions under the direction of the most appropriate allied health professional.

In keeping with Carewest’s Frame of Reference, Philosophy of Care, and Carewest policies this position maintains professional and ethical standards at all times. This position reports to the Director of Care for performance and employment matters. Responsible for other related duties as instructed and overseen by the Director of Care.

Program summary:

Complex Care – for frail seniors who require the care of an interdisciplinary team to maintain and improve quality of life in safe, comfortable and supportive environments. Carewest offers a mix of secured and unsecured units.

Qualifications & Experience:

Diploma/Certificate in Community/Mental Health, Aboriginal Studies or other healthcare field.

2+ years experience in a mental health setting, including working within a multidisciplinary team.

Strong observational skills and ability to respond to promote client safety through effective de-escalation techniques.

Experience with Supportive Crisis Intervention and Trauma Informed Care.

Experience implementing evidence-based practices in mental health care, including strengths-based approaches, pro-attention plan, behavioral modifications, recovery, and risk management.

Demonstrates strong communication, collaboration, and conflict management skills along with the ability to self-reflect and emotionally regulate in high stress situations.

About Carewest:

We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.

We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.

Employees are required to use technologies, devices, resources, and systems provided by the employer, as per Carewest policy and procedure. Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours, is required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.