Retail Supervisor, Seattle

About ALSO.

We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO - replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.

ALSO is looking for a full-time Retail Supervisor to lead day-to-day operations of our retail store in/around Seattle, WA. This is a store-based, customer-facing leadership role that works closely with and reports to the Market Manager to deliver an exceptional in-store customer experience, drive sales performance, and lead a team of Sales Associates. You'll be the anchor of our physical presence - setting the tone on the floor, coaching the sales associate team, and turning walk-in curiosity into loyal ALSO riders.

This role is ideal for someone who is a natural leader, operationally sharp, and excited to help build the foundation of ALSO's retail presence in Seattle, WA.

What You Will Do

Team Leadership & Supervision

Supervise, coach, and schedule Sales Associates to ensure shifts run smoothly and the store is fully staffed

Act as the on-site leader in the Market Manager's absence, making real-time decisions on staffing, customer issues, and daily priorities

Onboard and train new team members on product knowledge, selling techniques, and store procedures

Foster a positive, high-performing team culture rooted in accountability and brand enthusiasm

Customer Experience & Sales

Deliver engaging customer experiences on the retail floor including product demos and test rides

Guide customers from initial interest through purchase, educating them on ALSO products and features

Coach associates to convert foot traffic into qualified leads and closed sales

Handle escalated customer concerns with professionalism and support local demo and activation events as needed

Retail Store Operations

Oversee daily opening and closing procedures, ensuring the store is clean, organized, and on-brand

Manage inventory tracking, cycle counts, and visual merchandising standards

Keep the demo fleet clean, charged, and customer-ready at all times

Prepare basic sales, inventory, and performance reports for the Market Manager

Compliance & Safety

Enforce operational, safety, and compliance processes across the store and demo fleet

Maintain accurate records related to test rides, vehicle handling, and safety protocols

Community & Brand Engagement

Act as a local brand ambassador, building authentic relationships with customers and community partners

Share customer feedback and floor insights with the Market Manager to continuously improve the in-store experience

What You Will Bring

3–4 years of retail experience with at least 1 year in a supervisory, keyholder, or team lead role

Positive, proactive attitude with a strong sense of ownership and investment in your team's growth

Strong communication and coaching skills - you can tell a compelling story and close a sale

Proven ability to manage store operations including scheduling, inventory, and opening/closing procedures

Comfortable working weekends and peak hours - you thrive on hitting sales goals in a fast-paced environment

Genuine enthusiasm for cycling, micro-mobility, EVs, or innovative consumer brands

Strong connection to the Seattle community and excitement about engaging locally

Coachable and collaborative - you give and receive feedback well at all levels

Comfortable riding a bike and able to safely operate and demonstrate our vehicles

Must be 21+ with a valid U.S. driver's license, 3+ years of driving experience, and able to pass a background and motor vehicle check

The salary for this position ranges from $30.00 to $33.00 per hour, depending on experience and qualifications.

Perks and Benefits

Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by Also. with FSA & HSA options.

One Medical membership and dedicated insurance advocates.

Rich fertility and family building benefits with Progyny.

Flexible time off.

401(k) match.

Why ALSO.

We’re passionate about helping the world find a better way to get there - wherever it is you’re headed.

We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.

Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.