Branch Operations Services Technician

Job Description

The UW Libraries has an outstanding opportunity for a Branch Operations Technician to join their team.

About this opportunity

Under the general supervision of the Branch Operations Staff Supervisor, the Branch Operations Technician is part of a team responsible for providing public and collection maintenance services within Branch Operations Services . Work schedule during academic quarters is Monday – Friday, 9:45 a.m. – 6:15 p.m. May be scheduled days, evenings, weekends and holidays. Schedule may vary during interims and summer quarter.

Key Responsibilities

Collection Maintenance Maintenance – including record updates, stacks maintenance, preservation review, and processing course reserves (40%).

Circulation Services – including resolving complex circulation problems, assisting users, and processing user appeals (40%.

Additional Duties – including support for operations, unit/departmental projects, and procedure review (20%).

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

High school graduation or equivalent AND three years of applicable library technical experience, including one year beyond the entry level OR equivalent education/experience.

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager

Additional Qualifications

Demonstrated commitment to customer service.

Demonstrated attention to detail and precision.

Demonstrated commitment to promoting equitable access and service to a diverse community.

Demonstrated ability to clearly explain complex services and policies in person, over the phone, and in written correspondence.

Demonstrated ability to prioritize tasks and work effectively under pressure with minimal supervision.

Preferred Qualifications

Demonstrated experience with Microsoft Word, Excel, and Outlook.

Familiarity with Ex Libris's Alma and Primo systems.

Working Conditions

Must be able to lift 25-50 pound boxes and crates and push heavy book trucks.

Ability to travel between branch libraries spread across the University of Washington Seattle campus.

Compensation, Benefits and Position Details

Pay Range Minimum:

$45,144.00 annual

Pay Range Maximum:

$54,468.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

WFSE Libraries

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .