Veterinary Receptionist - Greenwood, IN

Who we are:

Academy Animal Hospital is looking for a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Four-day work week with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, Roth retirement savings, flexible spending options, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave, paid time off, and employee pet care benefits

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays, Employee Assistance Program, employee discounts, stocked snack pantry, team celebrations, and a schedule that supports work-life balance

Are you passionate about creating exceptional client experiences while helping pets receive the care they deserve?

Academy Animal Hospital is searching for an experienced Veterinary Receptionist to join our compassionate, client-focused team. If you enjoy building relationships with pet owners, thrive in a fast-paced environment, and believe kindness should be at the center of everything you do, we'd love to meet you.

At Academy Animal Hospital, our motto is "Be Kind." We live that philosophy every day - whether we're supporting one another as teammates or helping clients through every stage of their pets' lives. Our goal is simple: create healthier lives for pets while providing an outstanding experience for every client who walks through our doors.

Why Our Veterinary Receptionists Love It Here

Join a supportive team that truly values kindness, collaboration, and respect

Enjoy a four-day work week that promotes work-life balance

Work in a hospital where your contributions are appreciated every day

Build meaningful relationships with clients and their beloved pets

Receive mentorship and opportunities for professional growth

Participate in fun team celebrations, coffee runs, meals, and ice cream parties

Keep energized with a pantry that's always stocked with snacks

Enjoy regular lunch breaks and leadership that supports your success

What Our Veterinary Receptionists Do

Welcome clients and patients with warmth, professionalism, and compassion

Answer incoming phone calls and schedule appointments efficiently

Check patients in and out while maintaining accurate medical records

Process payments and explain invoices when needed

Communicate clearly with clients regarding appointments, services, and follow-up care

Coordinate with veterinarians and technicians to keep appointments running smoothly

Maintain organized reception and lobby areas

Assist with administrative duties and daily hospital operations

Deliver exceptional customer service that strengthens client relationships

Support a positive, team-first culture throughout the hospital

What Our Veterinary Receptionists Bring

Previous experience as a Veterinary Receptionist preferred

Outstanding customer service and communication skills

A friendly, compassionate, and professional demeanor

Excellent organizational and multitasking abilities

Confidence working in a fast-paced environment

Strong attention to detail and accuracy

The ability to prioritize tasks while maintaining a positive attitude

Dependability and a collaborative mindset

A willingness to learn, share knowledge, and support teammates

The confidence to take ownership of responsibilities and deliver exceptional client experiences

The Extras You'll Actually Feel

At Academy Animal Hospital, we believe the best workplaces are built on kindness, teamwork, and genuine appreciation for one another. We encourage every team member to share ideas, continue learning, and support each other's success.

Whether it's celebrating milestones together, grabbing coffee for the team, enjoying stocked snacks, or simply knowing you'll have the support you need during a busy day, you'll find a culture where people genuinely enjoy coming to work. We're committed to helping you grow both personally and professionally while maintaining the work-life balance you deserve.

Benefits You Can't Beat

Financial Benefits

A flexible approach to compensation that reflects your skill set and future performance

401(k) Matching & Roth Retirement Savings Plan

Flexible Spending Account

529 Savings Plan

Tuition Support Program

Referral Bonus Program

Wellness Benefits

Health insurance, including medical, dental, and vision

Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal coverage, and employee, spouse, and dependent life insurance

Up to three weeks of paid parental leave for eligible employees after one year of service

Sick Time / Paid Time Off

Free or discounted laboratory work for employee pets

Pet discounts on services and products

Pet food discount program

Professional Growth & Recognition

Quarterly Team Rewards Bonus Program

Professional development opportunities

Continuing education allowance

Uniform allowance

Lifestyle Benefits

Four-day work week

Rotating Saturday schedule

Six paid holidays

Employee Assistance Program

Employee discount program

Team meals, coffee runs, and ice cream parties

Stocked snack pantry

Supportive, collaborative workplace culture

Join Our Team

If you're an experienced Veterinary Receptionist who is passionate about client service, enjoys being part of a supportive team, and wants to make a difference in the lives of pets and their families, we'd love to hear from you. Apply today and discover your perfect place at Academy Animal Hospital!

Diversity, equity, inclusion, and belonging are core values at Academy Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.