Associate Manager, Process Optimization Projects

Purpose of the Role

The Associate Manager, Logistics Process Optimization, Projects supports the design, documentation, and continuous improvement of standardized operational processes. This role will focus on building scalable SOPs, enabling training, and ensuring process consistency, quality, and control across multiple workstreams.

Key Responsibilities

Develop and maintain standard operating procedures (SOPs) using defined frameworks and templates

Document end-to-end processes, including system interactions, inputs/outputs, and dependencies

Build and maintain an exception catalog and map controls, validations, and escalation paths

Create structured training materials aligned to SOPs and core processes

Capture process defects and improvement opportunities and update documentation accordingly

Support audit readiness and control validation to ensure compliance and documentation quality

Partner cross-functionally to ensure alignment, accuracy, and adoption of process standards

Key Qualifications

Bachelor’s degree required (Logistics, Supply Chain, Operations, Business, or related field)

2-4+ years of experience in process documentation, operations, or continuous improvement

Experience with SOP development, process mapping, or training content creation

Skills & Capabilities

Strong process documentation and organization skills

Ability to translate complex workflows into clear, structured SOPs

High attention to detail with a strong quality and controls mindset

Proficiency in Excel, PowerPoint, Visio, or process mapping tools

Strong collaboration and communication skills

Analytical mindset with focus on standardization and continuous improvement

Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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