Customer Service Representative
About the role
Handle customer inquiries via phone, email, or in-person
Provide accurate information about products or services
Resolve customer complaints in a timely and professional manner
Process orders, returns, and customer requests
Maintain records of customer interactions in the system
Follow up with customers to ensure issue resolution and satisfaction
Escalate complex issues to higher management when required
Coordinate with internal departments (sales, logistics, service team)
Build and maintain strong customer relationships
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Sales: 2 years (Required)
Language:
English (Required)
Work Location: In person
Questions about this role
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.