CPS HCM Specialist

Job Overview

We are looking for an experienced professional to join our dynamic team. Human Capital Management focuses on the employee lifecycle by directly overseeing processes related to managing employee data. The role of HCM Specialist is crucial in ensuring the effective utilization and optimization of Workday’s HCM platform to support HR operations and strategic initiatives within the organization. This role requires a blend of technical expertise, strong understanding of HR operations, excellent analytical skills, and the ability to collaborate effectively with stakeholders and cross-functional teams.

Key Responsibilities

Responsible for end-to-end HCM processes, maintaining employee records and executing updates for employees and contingent workers with accuracy of data management

Manage other administrative tasks as part of the daily operations

Handle employee concerns and foster a strong and positive customer experience in an efficient and highly satisfactory manner

Participate in testing activities, identify, and raise issues to ensure seamless deployment of system changes

Document processes and procedures to facilitate knowledge sharing and ensure that knowledge base is up to date

Update or create training materials depending on the needs and train new members

Provide end-user support, T2 troubleshooting issues, and providing guidance on system functionality

Ensure data integrity and accuracy of the data by performing validation checks

Develop and maintain reports, dashboard and analytics to provide insights into metrics and trends

Lead or participate in projects related to operations, implementation of ideas and process optimizations

Key Capabilities/Experience

Minimum 3 years of proven experience as HCM Specialist or similar role, with in-depth knowledge of the HR processes

Strong analytical and problem-solving skills with a keen attention to details

Excellent communication skills with the ability to collaborate effectively across different levels of organization

Ability to identify problems and find appropriate solutions

Can significantly contribute to process improvements

Fast learner, self-starter with can-do attitude and positive mindset

Experience with Workday is a plus

Minimum Qualifications

Ability to prioritize and manage multiple tasks in a dynamic work environment

With intermediate to advanced Microsoft proficiency especially excel

Ability to work in a fast-paced environment with minimal supervision

Can lead through influence without direct authority

Comfortable in giving solicited and unsolicited feedback