ROOM SUPERVISOR

Job Summary

The Room Supervisor oversees the daily operations of the housekeeping department by supervising room attendants, inspecting guest rooms and public areas, ensuring cleanliness standards are met, and providing excellent guest service. The role helps maintain a safe, clean, and welcoming environment for guests.

Key Responsibilities

Supervise and coordinate the daily activities of room attendants and housekeeping staff.

Inspect guest rooms, bathrooms, corridors, and public areas to ensure cleanliness and quality standards.

Assign daily work schedules and room assignments.

Ensure rooms are ready for guest arrivals according to hotel standards.

Monitor housekeeping supplies, linens, and amenities and report shortages.

Train, coach, and evaluate housekeeping staff on cleaning procedures and service standards.

Handle guest requests and resolve housekeeping-related complaints promptly and professionally.

Report maintenance issues and coordinate with the Engineering/Maintenance department for repairs.

Ensure compliance with health, safety, hygiene, and hotel policies.

Maintain accurate housekeeping records, including room status reports and inspection checklists.

Support inventory control and proper use of housekeeping equipment and chemicals.

Assist the Executive Housekeeper with departmental projects and other assigned duties.

Pay: From Php15,000.00 per month

Benefits:

Employee discount

Work Location: In person