Oncology Quality Support Assistant

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, a s well as stand -alone Emergency Department in Smyrna and a hybrid E mergency Department and Urgent Care in Milton . We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore . Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

Generous Paid Time Off and Paid Holidays

Matching 401(k)/403(b) Plans

Excellent Health, Dental, and Vision

Disability and Life Insurance options

On Site Child Care

Educational Reimbursement

Health Care and Dependent Care Flex Spending Accounts

Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Sussex Campus Hospital

Status: Full Time 80 Hours

Shift: Days

SALARY RANGE: 18.27 - 27.40 HOURLY

General Summary:

Provide Oncology Physician Practice support to Medical Directors and Sr. Manager, Oncology Operations. Perform necessary schedule templates and audits for the efficient operations of a multi-location and multi-physician office practice(s). Maintain reference materials to ensure the most up to date materials are available to Practice staff.

Responsibilities:

1. Maintain accurate physician schedule templates in Qgenda and Epic for review by Senior Management, residents, fellows, and student observers.

2. Conduct regular audits for critical operational effectiveness and additional education opportunities, including physician clinic and meeting schedules, work queue management, pre-encounter preparedness, and other audits as assigned. Report monthly trends and educational opportunities to Senior Manager of Oncology Operations.

3. Ensure Epic resources are up to date; including work queue access, in-basket pools, and others as assigned. Reporting necessary changes to Senior Management.

4. Administratively maintain Practice provider and staff onboarding materials.

5. Administratively maintain Practice reference manuals and guidelines.

6. Provide research and administrative support for special projects.

7. All other duties as assigned within the scope and range of job responsibilities.

Required Education, Credential(s) and Experience:

Education: High School Diploma or GED

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Credential(s): ;

Experience:

Required: 2 years of clerical experience with direct customer/patient service.

Preferred: 2 years clerical experience in a medical office setting.

Preferred Education, Credential(s) and Experience:

Education: Associate Degree

Associate Degree

Secretarial Science

Office Technology

Credential(s):

Experience:

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