Business Technology Partner – Go-To-Market

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

As a member of Global Technology Solutions (GTS) – Architecture & AI Enablement, you will serve as the embedded Business Technology Partner for TAIT's Go-To-Market and Customer Focused teams. Working alongside Sales, Marketing, Business Development, Client Support and Commercial leaders, you will identify opportunities to improve customer engagement, sales effectiveness, marketing performance, support and commercial operations through responsible application of technology.

This is an embedded business role - not a traditional software development position. Success is measured by your ability to understand business challenges, improve commercial effectiveness, evaluate emerging technologies, supplement vision with detailed context, and rapidly validate and deliver ideas that help the Go-To-Market and related teams work smarter.

You will partner closely with Enterprise Technology (GTS) to ensure solutions align with enterprise architecture, cybersecurity, governance, data strategy, and long-term platform roadmaps while accelerating business innovation.

Responsibilities

Continuously improve TAIT's Go-To-Market and client facing capabilities by identifying opportunities, simplifying processes, building automations and related engineering improvements, generating and validating AI-generated outputs, and responsibly applying technology to improve customer engagement, marketing effectiveness, pipeline visibility, forecasting, and enabling commercial decision-making.

Improve Salesforce Sales, Service and Marketing Cloud adoption and user productivity.

Prototype AI-assisted opportunity qualification and account research.

Create dashboards for pipeline health, forecasting, and sales performance.

Improve campaign effectiveness using Salesforce Marketing Cloud insights.

Develop AI-assisted content and email personalization workflows.

Improve lead routing, campaign attribution, and customer engagement reporting.

Simplify proposal, quote, and follow-up workflows.

Evaluate and validate new ideas that improve commercial team productivity.

Support and enable Salesforce Service Cloud innovation.

Position Requirements

Education: A bachelor’s degree in information technology or related field.

10 + years of experience in technology, or a related role.

Demonstrated ability to solve business problems through technology.

Understanding of modern sales, marketing, and customer engagement processes or the ability to quickly learn them.

Experience identifying business improvement opportunities.

Experience evaluating and responsibly applying AI technologies.

Ability to validate AI-generated outputs.

Strong communication, facilitation, and stakeholder management skills.

Experience collaborating with business leaders and Enterprise Technology teams.