Financial Counsellor

AI Job Summary

Hold a Diploma of Financial Counselling (or equivalent) enabling membership of Financial Counselling Victoria.

Experience in credit and debt issues.

Current Working with Children’s Check and Police Check (or be prepared to apply for both).

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Role Type

Contract • Full-time • Associate

Description

FINANCIAL COUNSELLOR

The Organisation

Westjustice is a rights-based Community Legal Centre servicing Melbourne’s West on the lands of the Bunurong and Wurundjeri peoples and including the LGAs of Wyndham, Maribyrnong, Hobsons Bay, Melton and Brimbank, a population of over a million people. Melbourne’s Western Suburbs are the thriving backbone of the state, and home to Australia’s most diverse and fastest-growing population.

Westjustice’s purpose is to deliver targeted services and drive meaningful change to achieve fairness, safety and justice for Melbourne’s West.

We work to uphold peoples’ rights by providing free legal, social work, financial counselling services, community engagement, and advocacy for systemic reform across the five impact areas of Workers’ Rights, Children and Young People’s Rights, Women and Gender Diverse people’s Rights, Economic and Housing Rights and Our Team. We provide place-based, multi-disciplinary programs and partner with values-aligned organisations to focus on servicing those most impacted by these issues, and to ensure people have access to the services they need where they need them.

Through our work, we consistently see complex legal issues and the cyclical impact they have on longer term justice, economic, health and life outcomes. This is why our services and programs focus on prevention and early intervention in the cycle of economic precarity, criminalisation, violence and housing insecurity. It is also why we advocate for legal, social and policy reform to ensure the people of Melbourne’s West have access to services and the best version of justice.

Benefits & Culture

Be a part of an organisation that 98% of our employees are proud to work for

We pay 3% above the SCHADs award

Not for profit salary packaging up to $15,900 per annum

Flexible working conditions

17.5% annual leave loading

Passionate, professional and dedicated team

Gifted additional paid leave over the Christmas holiday period

Strong focus on collaboration, wellbeing, inclusion and diversity

The Role

Westjustice is seeking to employ a full-time Financial Counsellor on a 12-month maximum term contract (with potential for a longer-term contract depending on availability of funding) to join our Economic & Housing Rights team.

The Financial Counsellor will provide services to clients through multiple programs. This will include servicing clients from culturally and linguistic diverse backgrounds, family violence victim-survivors experiencing economic abuse, people living in rental stress at risk of homelessness and more.

This position will be primarily based at our Werribee office but may be required to work from our Sunshine office and our partner sites.

Skills Required

You will hold a Diploma of Financial Counselling (or equivalent). You will also have:

Experience in credit and debt issues

Ability to work autonomously and with a small team

Ability to engage and communicate complex information to vulnerable clients

Ability to engage a diverse range of stakeholders and industry

A commitment to Westjustice values and working with their clients and communities.

The successful applicant will require a Diploma of Financial Counselling (or equivalent allowing membership of Financial Counselling Victoria).

We welcome applications from financial counsellors who are new to the industry as well as more experienced financial counsellors for this position.

If you want to use your experience to improve life outcomes for people in the community experiencing significant disadvantage, please apply by COB 14 August 2026. Please note, Westjustice reserves the right to interview candidates as their applications are received. The position may close earlier than the 14 August 2026 should we receive sufficient quality applications.

Please call Jennifer Jones on 03 9749 7720 if you have any questions in relation to the role.

The successful applicant will require a current Working with Children’s Check and a Police Check or be prepared to apply for both. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role. Applicants must possess the right to work in Australia.

Westjustice is committed to building a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+-identifying people. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role.

If you require any adjustments throughout the application or recruitment process please contact ellen@westjustice.org.au Information disclosed will be held in the strictest of confidence.