Salesforce Sales &Service Cloud Developer

Job Title: Salesforce Sales & Service Cloud Developer

Location: Hyderabad

Experience Required: 3-5 years

Technical knowledge: Salesforce Apex, Lightning Web Components (LWC), Aura Components,

SOQL/SOSL, Sales Cloud, Service Cloud, Flows, Triggers, Batch/Queueable/Scheduled Apex,

Platform Events, REST/SOAP APIs, Salesforce DX (SFDX), Git, CI/CD (Copado/Gearset/Jenkins),

Visualforce, JavaScript, HTML/CSS, Data Loader, Change Sets, JIRA.

Role Summary: As a Salesforce Sales & Service Cloud Developer with 3-5 years of experience, you

will design, develop, test, and deploy custom solutions on the Salesforce platform that extend Sales

Cloud and Service Cloud beyond declarative capabilities. You will build robust Apex and Lightning

Web Component solutions, integrate Salesforce with external systems, and follow platform best

practices for security, performance, and maintainability. This role demands strong programming

fundamentals, a solid grasp of Salesforce governor limits and architecture, and close collaboration

with functional consultants and business stakeholders to deliver high-quality, scalable solutions.

Key Responsibilities:

Design, develop, and unit test custom solutions using Apex (triggers, classes, batch,

queueable, scheduled) and Lightning Web Components (LWC).

Extend Sales Cloud and Service Cloud functionality where declarative tools are insufficient,

following the clicks-before-code principle.

Build and consume REST/SOAP integrations to connect Salesforce with external systems,

using Platform Events and asynchronous patterns where appropriate.

Develop responsive, reusable UI components with LWC/Aura and Visualforce for Sales and

Service Console experiences.

Write efficient SOQL/SOSL and design data models that respect Salesforce governor limits

and performance best practices.

Implement and maintain automated tests to achieve high code coverage and ensure reliable

deployments.

Participate in code reviews, enforce coding standards, and maintain technical

documentation.

Manage source-driven development using Salesforce DX, Git, and CI/CD pipelines (Copado,

Gearset, or Jenkins).

Deploy solutions across sandboxes and production using change sets or automated release

tools.

Collaborate with functional consultants, admins, and QA to translate requirements into

technical designs.

Troubleshoot, debug, and resolve production issues, ensuring minimal disruption to business

operations.

Adhere to Salesforce security best practices, including CRUD/FLS enforcement and secure

coding.

Requirements:

3-5 years of hands-on Salesforce development experience with a strong focus on Sales

Cloud and Service Cloud.

Proficiency in Apex, Lightning Web Components (LWC), Aura, SOQL/SOSL, and Visualforce.

Strong understanding of the Salesforce data model, governor limits, and asynchronous

processing.

Experience building and consuming REST/SOAP web service integrations.

Hands-on experience with Salesforce DX, Git-based version control, and CI/CD deployment

tools.

Solid grasp of the Salesforce security model and secure coding practices (CRUD, FLS,

sharing).

Experience writing robust unit tests and achieving high, meaningful code coverage.

Salesforce Platform Developer I (PD1) certification required; Platform Developer II preferred.

Bachelors degree in Computer Science, Engineering, or a related technical field.

Strong problem-solving skills and the ability to work in an Agile/Scrum team.

Preferred Skills:

Salesforce Platform Developer II and/or Application Architect certifications.

Experience with Service Cloud features such as Omni-Channel, CTI/Open CTI, and Lightning

Knowledge from a development perspective.

Experience with MuleSoft or other middleware/integration platforms.

Familiarity with Experience Cloud, Salesforce CPQ, or CRM Analytics development.

Knowledge of JavaScript frameworks, HTML5, and CSS for advanced UI development.

Information Security & ISO 27001 Compliance

Security is at the heart of everything we do. In this role, you will be strictly required to uphold our

Information Security Management System (ISMS) policies in alignment with ISO/IEC 27001

standards. Responsibilities include safeguarding sensitive asset data, completing mandatory

security awareness training, reporting potential security incidents or vulnerabilities immediately, and

ensuring that daily operations comply with our rigorous data protection protocols.