Housekeeping Supervisor

Nestled on New Zealand's South Island, in close proximity to the shores of Lake Tekapo, you will find Mantra Lake Tekapo. The property offers a comfortable selection of rooms, including one, two and three bedroom apartments, swimming pool, hot tub, barbeque area and outdoor fireplace for guests to enjoy. During your leisure days, immerse yourself in the breathtaking surroundings of Lake Tekapo. Explore the Southern Alps and Mount Cook National Park. And don’t miss the golden opportunity to stargaze, as Lake Tekapo is situated within a UNESCO Dark Sky Reserve!

Purpose

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Location: Mantra Lake Tekapo, 1 Beauchamp Place, Lake Tekapo 7999, New Zealand

Contract Type: Permanent Full-Time

Hours: Minimum 30, Maximum 48 hours

Pay Rate: 28-29 NZD per hour

Minimum Experience/Qualifications: NZ Diploma or equivalent, OR minimum 3 years’ relevant experience

Primary Responsibilities

You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow

Foster team motivation and growth by providing guidance and training to enhance their skills

Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences

Efficiently allocate rooms for team members during shifts to maintain an even workload distribution

Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills and Experience

A sharp eye for detail and previous leadership experience in Housekeeping

Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality

The ability to think on your feet to keep things running smoothly throughout the day

A high standard of personal grooming and a polished appearance

Willingness to not only lead the team but to also work alongside them to ensure their success

Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.