Customer Development Executive

No Relocation Assistance Offered

Job Number #175123 - Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values - Caring, Inclusive, and Courageous - we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Title: Customer Development Executive

Location: Auckland

Role Summary :

The purpose of this role is to provide administrative and analytical support for the Foodstuffs Customer Development Team to ensure the business relationships run smoothly and efficiently.

The role is responsible for maintenance of Colgate Palmolive promotional systems including new products, forecasts and promotion entry and supports the assigned Customer Development Managers (CDMs), assisting them with the compiling of customer documentation, Territory Manager communications as well as internal communications.

This role will work closely with Customer Development Managers, Territory Managers as well as cross-functionally with Retail Marketing and Customer Service & Logistics functions.

Responsibilities :

System Management

Thorough analysis and implementation of new product forecasts, forecast reviews, transition changes, promotional strategy changes and full year submission across assigned accounts.

Checking of account confirmations and firming promotions to send to SAP

Daily corrections from price discrepancies as required

Weekly checking of actuals vs forecast and making adjustments as necessary

Updating promotional deals as required due to strategy changes and/or price list changes.

Account Support

Back-up point of contact when Key Account Manager is unavailable

Promo Advice compilation and sending to Territory Managers

Checking of credit claims and first level sign offSOX auditing of head office invoices

Promotional Grid and Ranging list maintenance

Creation of store specific reviews as required

Creation of new product templates for new launches for FSSIUMPC support.

Meetings/Presentations

Reviewing forecasts and presenting to Demand Review (monthly)

Pricing and Promotional Reviews at Sales WIP (weekly)

13 week Sales review and presentation at New Products Meeting (monthly.

Required Qualifications :

Tertiary Degree required

Minimum 2 years business experience

FMCG industry experience would be beneficial.

Preferred Qualifications :

Business & financial analysis

Promotional effectiveness (ROI)

Effective execution

Consumer & Customer focused

Excellent communication and teamwork / collaboration skills

Our Commitment to Inclusion

Our journey begins with our people - developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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