Key Account Manager National Account Program

JOB DESCRIPTION

It's more than a job

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

We are on the hunt for a highly motivated sales guru to join the team as a Key Account Manager (National Account Program).

Reporting to the General Manager Sales & Marketing, you will be instrumental in building and maintaining key relationships, managing the day-to-day activities of your accounts, and ensuring exceptional customer service for your portfolio of Key Accounts.

Setting itself apart from similar roles in the market, a significant portion of your role will be to identify, pursue and close new business sales opportunities for large key accounts, specifically targeting customers who trade across Air, Sea and Road!

How you create impact

New Business Development

Identify new business prospects within the Key Account scope, and complete discovery calls to understand their needs and fit as a potential customer.

Engage in online and physical meetings with potential customers to build relationships.

Create and convert a strong pipeline of Key Account prospects and opportunities to deliver on sales targets and KPIs.

Proactively manage and relationships with allocated key customers with a focus on new business.

Act as a consultant for customers and as a subject matter expert, developing and implementing tailored solutions.

Present and demonstrate Kuehne+Nagel’s services and solutions as well as the online platform myKN.

Ensure alignment with National Sea Logistics Revenue Manager and BU Care Teams.

Customer Experience & Account Management

Provide an exceptional customer experience through effective and efficient responses to customer enquiries and issues, both internal and external.

Monitor the onboarding of booked, shipped and invoiced volumes of your accounts.

Facilitate the transition of new and additional business alongside the BU Implementation and Customer Care Teams.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

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