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Customer Experience Advocate

Talent Meeting

Miguel Hidalgo, MXremote global$22k/yrPosted Jul 24, 2026
Posting intelligenceActively listed

Skills

salesforce

About the role

Talent meeting busca Customer Experience Advocate en Miguel Hidalgo, Ciudad de México

Importante empresa está en búsqueda de un Customer Experience Advocate / Customer Service Representative con experiencia en atención a clientes, soporte y seguimiento de pedidos.

Funciones:

Atención a clientes (teléfono, email, chat).

Seguimiento de pedidos y órdenes.

Procesos de devolución, RMA y créditos.

Resolución de quejas y servicio postventa.

Actualización en CRM (Salesforce).

Cumplimiento de SLA y niveles de servicio.

Requisitos:

Bachillerato o Licenciatura.

+3 años en atención a clientes / customer service / soporte.

Inglés Avanzado.

Francés Avanzado.

Manejo de CRM (Salesforce deseable).

Microsoft Office.

Ofrecemos:

Sueldo base $21,600 brutos.

Bono de desempeño hasta 20% sobre el sueldo

Home Office

Horario de Lunes a Viernes 8:00am a 5:00pm.

Desarrollo profesional.

Estabilidad laboral.

Compensation

This Customer Success Manager role pays $22k/yr. Within typical range for customer success manager roles in Mexico.

Questions about this role

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Compensation for Customer Success Manager roles in Mexico varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for Mexico medians across recent openings.

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