Director, Trading Technology Operations

Job Description

What will you do?

This role balances operational leadership and strategic oversight across three core areas:

Operational Excellence (SRE)

Oversee Incident/Problem/Change Management and Disaster Recovery exercises to maintain service level objectives for trading applications, with emphasis on very low latency requirements

Drive production monitoring capabilities including real-time observability, alerting, and proactive performance testing across trading systems

Lead continuous improvement initiatives - analyzing incidents and implementing preventive measures to minimize trading impact

Ensure systems maintain technology currency and compliance with RBC security and trading compliance standards

Identify efficiency opportunities and streamline operating processes without compromising trading performance

Support production readiness during software development projects with rigorous trading environment validation

Intelligent Operations

Guide the SRE technology roadmap for trading applications (monitoring, alerting, performance analytics, self-healing capabilities)

Evaluate and implement industry-leading technical solutions tailored to high frequency and volume, low-latency trading requirements

Foster cross-functional collaboration with Trading Operations, Risk, and Compliance teams to develop integrated solutions

Support team adoption of new technologies and methodologies

Optimize processes and tools to improve agility while maintaining trading system reliability and cost management

People Leadership

Build and develop a high-performing team with focus on growth and engagement

Set clear performance goals and support career development

Attract and retain skilled engineering and operations talent with expertise in trading systems

Foster a culture of continuous learning and excellence in a fast-paced trading environment

What do you need to succeed?

Must-have

8+ years' experience in production operations across multiple technologies and platforms

5+ years of related experience in Software Engineering (SRE, DevOps, Cloud)

5+ years of people management experience leading teams of engineers and operations analysts

Proven ability to drive improvements in a complex, high-pressure organization

Strong knowledge of SRE and engineering best practices; technical degree or equivalent experience

Experience supporting trading systems, financial market infrastructure, or high-availability applications preferred

Nice-to-have

Understanding of trading workflows, market operations, or financial trading technology

Experience optimizing low-latency systems or high-frequency and volume environments

Familiarity with AI and machine learning technologies for performance prediction

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Flexible work/life balance options

Opportunities to take on progressively greater accountabilities

Access to a variety of job opportunities across business and geographies

Job Skills

Business Oriented, Business Performance Management, Customer Service Administration, Information Technology Trends, IT Service Management (ITSM), IT Standards, IT Systems Management, Long Term Planning, Organizational Leadership, Resource Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-24

Application Deadline:

2026-08-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.