Case Manager I

Description

Case Manager I - CARE

Location: Visalia, CA

Position Type: Full-Time | Non-Exempt

Salary Range: $23.19 – $24.60 per hour

Join Our Mission

At Kings View, every role contributes to something bigger - improving lives and strengthening communities. We are committed to providing behavioral health and social services to those with limited resources, guided by compassion, excellence, and respect.

Position Overview:

Kings View is seeking a Case Manager I – CARE to support the CARE Court program. This role provides community-based case management and linkage services to individuals experiencing severe mental health and substance use challenges.

The Case Manager works closely with the CARE Court team and community partners to support engagement, coordinate care, and assist individuals in accessing services that promote stability, recovery, and improved quality of life.

Key Responsibilities:

Care Coordination & Case Management:

Provide case management services to individuals with mental health, substance use, and co-occurring conditions

Develop and coordinate comprehensive care plans

Facilitate linkages to community resources, housing, and support services

Monitor client progress and communicate with treatment teams

CARE Court & Community Collaboration:

Participate in CARE Court hearings and collaborate with justice system partners

Work closely with outreach teams and clinical staff

Coordinate with community agencies to support continuity of care

Client Support & Skill Building:

Assist individuals in developing daily living, social, and independent living skills

Provide support with hygiene, meal preparation, and functional skill development

Offer medication education and support resource navigation

Documentation & Compliance:

Maintain accurate and timely documentation in SmartCare EHR system

Ensure compliance with agency, HIPAA, and program standards

Crisis Awareness & Safety:

Respond appropriately to individuals experiencing behavioral health crises

Utilize de-escalation techniques and follow safety protocols

Coordinate with emergency services when needed

General Duties:

Collaborate with multidisciplinary teams

Support program design and implementation

Work independently while maintaining strong communication with supervisors

Perform additional duties as assigned

What You’ll Bring:

Required Qualifications:

High School Diploma or equivalent

One (1) year of related experience

Valid California Driver’s License (Class C)

Required Experience:

Experience in behavioral health, social services, or related field

Lived experience or familiarity with mental health, substance use, homelessness, or trauma

Required Skills:

Strong communication and interpersonal skills

Ability to provide case management and linkage services

Strong documentation and organizational skills

Ability to build relationships and work collaboratively

Ability to think critically and solve problems independently

Preferred Qualifications:

College coursework in a related field

Bilingual English/Spanish preferred

CNA or Medical Assistant experience

Professional Attributes:

Compassionate and empathetic

Patient and persistent

Strong time management skills

Ability to work with diverse populations

Positive attitude and strong teamwork skills

Additional Requirements:

Must meet insurability requirements if applicable

Must be authorized to work in the United States

Pre-Employment Requirements:

Background check

Drug screening

Live Scan (DOJ fingerprinting)

Work Environment:

This role involves a combination of office and community-based work, including interaction with clients, community partners, and outreach teams. Occasional travel may be required.

ADA Statement:

Reasonable accommodations will be provided in accordance with applicable laws.