Front Desk Receptionist

Front Desk Associate

Location: Sun City Vision Clinic, 27830 Bradley Rd. Sun City, CA 92586

Pay Rate: $17.00 - $19.00 per hour

Position Type: Part-Time

Sun City Vision Clinic is looking for a welcoming, organized, and detail-oriented Front Desk Associate to join our team. As the first point of contact for our patients, you will play a key role in ensuring they feel supported and valued throughout their visit. If you are passionate about customer service, organized, and ready to contribute to a positive work environment, we encourage you to apply!

Key Responsibilities:

Patient Relations: Greet all patients warmly, check them in and out, and ensure a smooth and positive clinic experience.

Appointment Management: Schedule, reschedule, and recall appointments while maintaining accurate records.

Insurance Benefits: Verify and confirm patient insurance coverage and benefits before their appointments.

Administrative Duties: Maintain and update patient records with strict attention to accuracy and confidentiality in compliance with California privacy laws.

Communication: Answer incoming calls, provide information to patients, and relay messages to the appropriate team members.

Payment Processing: Accurately collect co-pays and process payments at the time of service.

Team Support: Assist with general office and administrative tasks to ensure the clinic operates efficiently.

Minimum Requirements:

Must be at least 18 years old.

High school diploma or equivalent required.

Prior experience in a medical or optometry office is preferred but not required.

Strong communication and organizational skills with the ability to multitask in a busy environment.

Basic knowledge of office equipment and software (experience with patient management systems is a plus).

Ability to handle confidential information in compliance with HIPAA and California privacy laws.

Commitment to providing excellent customer service.

Compensation

Pay: $17.00 - $19.00 per hour, depending on experience and qualifications.

Work Schedule:

This is a part-time position with flexible hours. Candidates must be available to work during weekdays and occasional weekends as needed. Specific schedules will be determined based on clinic operations and employee availability.

How to Apply:

Please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to welcoming a new team member to our patient-focused, dynamic team at Sun City Vision Clinic!

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

Employee discount

Ability to Commute:

Sun City, CA 92586 (Required)

Work Location: In person