Outside Account Manager

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Job Description

Role and Responsibilities

Comprehensive product and product application knowledge in target market segment

Able to prospect new customers and increase sale with existing accounts

Process customer orders to completion including pricing, substitutions (if required) and sourcing additional information

Maintain existing accounts and build/strengthen customer relationships by evaluating customer’s needs and being the value added solution provider

Identify customer requirements and provide profitable solutions and close the sale

Actively engage with customers at EMCO events, trade shows and other industry activities

Monitor customer satisfaction and provide prompt, professional conflict resolution

Work closely with the inside sales team

Qualifications

Requirements

College Diploma or equivalent

High level of detail orientation and organization: able to prioritize deadlines

Positive, can-do attitude

Ability to work well in a supportive team based environment

Strong work ethic and high regard to customer service

Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors and teammates

Industry related product knowledge

Sales experience

Additional Information

Salary Range: $55,000 - $60,000 + Uncapped Commission