Tech GCC Advisory Consultant

Job Title – GCC Technology Advisory Consultant

Management Level: 09 – Consultant

Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata

Must have skills: GCC (Global Capability Centers) Strategy, Digital & Technology Strategy, Technology Operating Model Design, Sourcing Strategy, Business Case Formulation, IT Processes & Governance

Good to have skills: Tech M&A Advisory, IT Shared Services, Agile Operating Model, Workforce Transformation, AI in SDLC, Data Visualization Tools, Enterprise Architecture

Job Summary:

Manage defined workstreams within GCC strategy and digital transformation engagements, taking responsibility for structuring the approach, shaping the analysis, and delivering high-quality outputs within agreed timelines

Take ownership of specific solution modules – guiding analysts, reviewing outputs, and ensuring coherence across deliverables at the workstream level

Prepare client presentations, workshop materials, and proposal sections independently, contributing actively to client discussions and working sessions

Develop business cases, cost analyses, value realization frameworks, and supporting models for GCC setup and digital strategy assignments

Apply a technology and business perspective across GCC processes, IT governance design, KPI and maturity frameworks, and emerging areas such as AI-enabled transformation

Contribute to business development efforts through research, pitch preparation, and proposal development

Roles & Responsibilities:

GCC Strategy and Setup: lead analysis of BOT/ABO setup models, location and sourcing strategy, GCC tooling landscape assessment, capability maturity evaluation, and process taxonomy design for new GCC entities

Cost Analysis and Value Realization: develop detailed cost models covering setup costs, run-rate costs, and total cost of ownership for GCC and technology transformation scenarios; build value realization frameworks that track benefit delivery against investment over time, incorporating productivity, quality, and strategic value levers

KPI Design and Performance Frameworks: design KPI frameworks for GCC performance management, covering operational, delivery, financial, and strategic metrics; develop KPI dashboards and reporting cadences aligned to governance structures

Capability Maturity Assessment: conduct structured maturity assessments across GCC functions, IT processes, and technology capabilities; translate findings into prioritized improvement roadmaps with clear ownership and timelines

GCC Processes and Tooling: Design GCC-specific operating processes including demand management, project intake, service catalogues, and performance reporting; assess and recommend tooling platforms (ITSM, PPM, reporting) suited to GCC operating contexts

IT Governance Design: Design IT governance frameworks for GCC and enterprise technology contexts, including governance councils, decision rights, escalation structures, and policy frameworks aligned to organizational objectives

RACI and Interaction Model Design: Develop RACI matrices and IT interaction models defining roles, responsibilities, and collaboration patterns between the GCC, parent organization, business units, and third-party vendors

AI in SDLC: Contribute to assessments and recommendations on AI integration into software development lifecycles within GCC contexts – covering AI-assisted coding, automated testing, and intelligent release management

Professional & Technical Skills:

5–9 years of total experience in strategy consulting, technology advisory, or in-house corporate strategy; experience at a top-tier or Big 4 firm preferred

Experience leading workstreams in GCC strategy, digital transformation, or technology operating model engagements

Working knowledge of at least 2–3 of the following: GCC/Captive Center setup, Digital & Technology Strategy, IT Governance, Operating Model Design, Sourcing Strategy, Enterprise Architecture, Agile Transformation

Ability to build and interpret cost models, TCO analyses, and value realization frameworks for technology and GCC transformation contexts

Experience designing KPI frameworks and performance measurement structures; ability to translate strategic objectives into measurable operational metrics

Familiarity with maturity assessment approaches – capability, process, or technology maturity – and ability to develop actionable improvement roadmaps from findings

Familiarity with IT governance frameworks (e.g. COBIT, ITIL) and ability to design practical governance structures including RACI models and interaction frameworks

Understanding of GCC tooling ecosystems – ITSM platforms, project portfolio management tools, reporting and analytics platforms

Awareness of AI adoption in software delivery including AI-assisted development tools and their implications for GCC workforce and process design

Strong proficiency in Excel and PowerPoint; exposure to data visualization tools (Power BI, Tableau); strong structured communication and presentation skills

What’s in it for you?

Opportunity to work on GCC and digital strategy programs for marquee G2000 clients across industries

Exposure to senior stakeholder engagements and client-facing responsibilities as part of high-performing delivery teams

Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

Ability to embed responsible business into everything - from how you service your clients to how you operate as a responsible professional.

Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization.

About Our Company | Accenture

Experience: 5–9 years

Educational Qualification: MBA from Tier-1 Institute