Senior Business Analyst

Senior Business Analyst

£50,000 - £60,000 plus private healthcare, a pension with up to 10% employer contributions and more great benefits (Work Level 5)

Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office two or three times per week (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

We’re reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.

We're looking for a Senior Business Analyst to join our Business Architecture & Analysis team and help us shape how Co-op operates today and in the future. You'll work across strategy, business architecture, process design and transformation delivery, helping us understand complex business challenges and turn them into practical, effective change. You'll play a key role in connecting strategic priorities with delivery, ensuring we make informed decisions that improve how we work and deliver for our colleagues, members and customers.

Why this role matters

As a senior member of the team, you'll have the chance to influence enterprise-wide decisions, contribute to major transformation programmes and work closely with senior stakeholders across the business. Alongside leading complex analysis work, you'll help develop and coach Business Analysts, improve ways of working and support the growth of a more strategic, business-focused analysis capability. If you're motivated by solving complex problems, influencing change and developing others, this is a role where you can make a real impact.

What you’ll do

Lead business analysis activity across complex, cross-functional transformation initiatives

Work with business architects and stakeholders to understand business challenges and identify opportunities for improvement

Translate strategic goals, operating models and business architecture (business capabilities and value streams) into clear requirements, user stories and business outcomes

Facilitate workshops and collaboration across business, technology, product and change teams

Analyse end-to-end processes, helping to simplify ways of working and improve organisational performance

Build strong relationships with senior stakeholders, providing insight and challenge to support decision-making

Assess the impact of strategic change across business areas, identifying risks, dependencies and opportunities to improve organisational effectiveness

Provide practice leadership for Business Analysts through coaching, mentoring, quality assurance and the development of standards, helping build a high-performing and strategically aligned analysis capability

Improve Business Analysis standards, tools and ways of working, while assuring the quality of analysis produced across the team

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

Significant Business Analysis experience within a large or complex organisation

Experience leading, coaching or developing Business Analysts and supporting high-performing teams

Strong requirements gathering, process analysis and problem-solving skills

Excellent stakeholder management skills, with the confidence to influence, challenge and build consensus

Experience leading workshops and facilitating discussions with a wide range of audiences

The ability to connect strategic objectives with operational delivery and practical solutions

Experience working on transformation, operating model, business improvement or organisational change initiatives

Experience working with Business Architecture to understand capability models and value streams, translating strategic intent into clear detailed requirements and processes

A pragmatic and collaborative approach, with the ability to work through ambiguity and deliver high-quality outcomes at pace

We know some people may hesitate to apply if they don’t meet every requirement. At Co-op, we’re committed to building diverse and inclusive teams, so if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

An annual bonus (based on personal and business performance)

28 days holiday (rising to 32 with service) plus bank holidays

A pension with up to 10% employer contributions

Private healthcare

Access to a subsidised onsite gym (at our Manchester HQ)

30% discount on Co-op products and 10% off other brands

Stream – early access to a percentage of your pay as you earn it

Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice

24/7 colleague support service

Training and support for your development and career progression

Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion