Cargo Clerical Agent-UK

Overview:

Swissport Cargo are looking for enthusiastic team members to join our Cargo Operation based at the Cargo Centre Birmingham Airport. You will be providing clerical support to the cargo function, including supporting and organsing customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse.

Full time on a rota basis with a possibility of some nights.

Responsibilities:

Day to day you will be responsible for:

Basic Customs Clearance Process

Cash Invoicing

Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.

Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.

Comply with all relevant legislation as well as airport authority and carrier security requirements

Comply with Swissport Standard Operating Procedures (SOP’s)

Operate any necessary machinery

Additional warehouse duties as required

Qualifications:

To be successful in this role you will need to be or have:

In possession of at least three GCSE’s or equivalent

Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)

Ability to speak and understand the English language

Ability to travel to the airport at times where public transport is not available

Excellent communication skills (written and verbal)

Must be IT literate and able to learn airline specific computer systems

Ability to follow processes and procedures and apply flexible approach when required

Willingness to work in inclement weather if required

Able to demonstrate good customer service

Commitment to continuous improvement

Self motivated and able to work independently

Previous experience working in an aviation environment is desired