Product Owner/Sr. Product Owner

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! We are seeking a Sr. Product Owner to join our ERMS team. Reporting to the Sr. Director Shared Solutions Product Manager, this role will play a pivotal role in sustaining our legacy system, which remain essential to the stability and success of our business operations. This position is critical to advancing our organizational goals by ensuring these systems continue to deliver reliable performance while evolving to meet future needs. We are seeking a candidate who is not only a strong communicator and strategic thinker, but also an advocate for agile best practices - someone who can bridge technical expertise with collaborative leadership, drive continuous improvement, and help us unlock greater efficiency and innovation across our technology landscape.

Responsibilities:

Partner with stakeholders, including upstream and downstream systems/functional areas, to understand business priorities and how they rely on legacy applications and workflows.

Own strategic stakeholder engagement for assigned areas, demonstrating deep knowledge of both business processes and system constraints.

Adopt and implement agile best practices across the team for maintaining and enhancing legacy systems, balancing stability with incremental improvements.

Owns prioritization decisions for assigned product backlog and release planning

Ensure proper documentation of stories and epics that capture business needs.

Refine and maintain product backlogs, prioritize user stories, and define project scope, objectives, deliverables, and product requirements.

Work with architects to translate business strategies into practical solutions within the limitations of existing systems while identifying opportunities efficiencies.

Drive delivery of scalable solutions aligned with strategic IT roadmaps strategic IT roadmaps and portfolio budgets

Collaborate across Operations to ensure legacy systems continue to support these functions without disruption.

Support User Acceptance Testing (UAT), regression testing, and training initiatives for updates or transitions involving legacy systems.

Help drive technology and process transformation for US & Bermuda

Measure product performance and value delivery through KPIs and metrics tied to business outcomes.

Ensure prioritization aligns with IT investment roadmap and budgetary goals.

Partner with Product Managers, Architects, and Enterprise teams to maintain conceptual and technical integrity across the portfolio.

Champion customer-centric outcomes by prioritizing features that enhance customer experience and operational efficiency

Ensure product changes adhere to regulatory and compliance standards.

Maintain awareness of emerging technologies and industry best practices to inform product strategy.

Competencies:

5+ years of insurance experience is a plus

Bachelor's degree or equivalent work experience is required

Proven experience as a Product Owner or similar role in technology or operations

Ability to manage multiple and multi-faceted stakeholders

Solution-oriented, creative thinker

Strong understanding of Agile methodologies and product management practices

Excellent communication and stakeholder management skills

Proficiency in Jira and Confluence for backlog management and documentation.

Ability to translate strategic goals into actionable business requirements

Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity

Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment

Financial and business acumen to align product decisions with organizational goals.

Ability to track and report on continuous improvement metrics and modernization impact

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Product Owner is $92,880 - $127,710/year with 15% incentive, the Sr. Product Owner is $116,080 - $159,610/year with 25% incentive.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.

No agencies please.