Assistant Branch Manager

Location

Drogheda

Job ref:

126719

Published:

about 9 hours ago

Assistant Branch Manager - Chadwicks Drogheda

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Cork Builders Providers, Panelling Centre, Proline Architectural Hardware, Heiton Steel, Sitetech, Cygnum, Davies & Telford's.

Principle Objective

As Assistant Branch Manager you will work closely with the Branch Manager to continue driving the development of the branch business plan in order to achieve revenue, profit, margin, customer service and safety goals. You will be the main point of contact for all of the daily functions within the branch, generating a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive. The successful candidate will bring a motivated and dynamic approach to the role, you will provide leadership & guidance whilst assisting the Branch Manager with the people management agenda.

Knowledge & Experience

Commercially Astute

A strong understanding of the construction industry is desirable

Excellent verbal and written communication skills coupled with a keen attention to detail and superb organisational skills

This person must present a professional presence

Enjoy working with people, strong ability to negotiate obstacles and focus on key issues and make well-judged decisions

Be flexible and self - motivated

Full competence with standard software packages, including MS Word and Excel

Third level degree in a commercial discipline is desirable but not essential

Key Responsibilities

Work closely with the Branch Manager to assist in driving the development of the Branch

Ensure that standards are met for service excellence

Improve the performance of the Branch across a number of key performance measures

Understand accounting practices

Cash office & Admin team management

Maintain customer & branch contracts/pricing structures

Oversee management of Aged Stock & special items

Support the stock control department

Provide leadership in resolving supplier or customer queries as required

Manage branch record keeping

Competent in all branch support activities, e.g., till, reception, goods inwards, ordering, audit compliance etc., in order to provide short term & immediate back-up when required & act as an advisor when necessary

Ensure all obligatory record keeping is maintained, escalate & follow problems as necessary

Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive

Ensuring that all policies, procedures and controls are followed at all times

Ensuring that the branch provide a friendly open and enthusiastic customer service both in person and on the phone

Key holder

Essential Competencies

Be customer focused and retail aware

Always maintain discretion & confidentiality

Ability to work on own initiative.

Effective team working and networking skills

An enthusiastic, motivated & hardworking team player.

Strong communication skills, both written and verbal

The flexibility and willingness to learn

Problem Solving

Dynamic, motivated & driven to achieve targets

Excellent organisation and attention to detail

To enjoy working with people

Tact and diplomacy

Key Relationships

Branch Colleagues

Branch Manager

Regional Director

Head Office team

Sales Representative

Customers & Suppliers

Contract Type

Permanent

Full time 39 hour contract

Working week Monday to Friday, may be required to take part in the Saturday roster

Our Benefits Include

Competitive Basic Salary

Private Health Care

Sick Pay Scheme

Paid Maternity and Parental Leave

Pension Scheme

Colleague Saving Scheme

Profit Share Scheme

Colleague Discount

Educational Assistance

Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.