Product Manager - Vice President

JOB DESCRIPTION

Description

Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.

As a Product Manager - Vice President in Card Cobrand Products, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You will collaborate with Business, Product, and Technology leadership to improve our issuer platform , deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services.

Job responsibilities

Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies

Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team

Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level

Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria

Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives

Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes

Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.

Required qualifications, capabilities, and skills

5+ years of experience in product management, financial services, and digital.

Passion for understanding customer needs and demonstrated ability to build digital products

Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution

Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design

Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent

Preferred qualifications, capabilities, and skills

Functional knowledge of all Card and CCB domains impacting the Card Customer

Knowledge on Credit card Issuer platform and credit card payment life cycle experience is preferrable

Strong knowledge of Application Programming Interfaces and engineering practices

BS or MS in Computer Science, Business Management, or comparable field of study

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.