Quantitative Analytics Associate - Co-brand Card Data Analytics

JOB DESCRIPTION

Join a team where your analyses directly influence partnership strategy and cardholder experiences. You will turn complex portfolio signals into clear insights that help improve engagement, optimize rewards, and strengthen long-term customer relationships.

As a Quantitative Analytics Associate at JPMorganChase within the Co-brand Credit Card Analytics team, you will develop and execute analytical plans to understand and improve portfolio performance across the customer lifecycle - from acquisition and activation to retention and attrition. You will partner closely with product, marketing, finance, operations, and data teams to align insights to business priorities. Your work will be highly visible and used to inform partnership strategy, value proposition decisions, and customer experience enhancements.

Job responsibilities

Execute analytics to assess and improve portfolio performance across acquisition economics, spend, engagement, retention, and attrition

Develop measurement approaches to identify key drivers of performance and quantify opportunity size

Translate analytical findings into actionable recommendations for partnership strategy, rewards optimization, and customer experience enhancements

Build and maintain recurring partner reporting and performance narratives for senior stakeholders

Present insights and recommendations to senior management and partner executives in clear, decision-ready formats

Partner with cross-functional teams to align analyses to business priorities and drive outcomes

Maintain a rigorous controls environment by ensuring data accuracy, documentation, and adherence to data governance standards

Automate and scale analytics using modern tools to improve efficiency, repeatability, and reliability

Required qualifications, capabilities and skills

Bachelor's degree in a quantitative field and 2+ years of applied data analytics experience, or an advanced degree and two years of applied experience

Advanced proficiency in SQL and experience working with large, complex datasets

Experience using statistical and analytics tools (Python, R, or SAS) to conduct analysis and communicate insights

Strong analytical, quantitative, and problem-solving skills with the ability to structure ambiguous business questions into testable analyses

Demonstrated ability to communicate complex information clearly to technical and non-technical audiences

Strong stakeholder management skills, including experience influencing decisions through data-driven recommendations

Proven collaboration skills and ability to work effectively across teams and levels of seniority

High attention to detail and a controls mindset, with experience ensuring accuracy and compliance in analytics outputs

Preferred qualifications, capabilities and skills

Experience in credit card analytics, consumer lending, or payments

Experience supporting co-brand partnerships, loyalty, or rewards analytics

Experience with visualization and big data tools (for example, Tableau, Spark, or Hadoop)

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.