Consultant Innovation & Reliability Engineering (F/M/X)

About the Role

As a Consultant Innovation & Reliability Engineering for our client, you will be responsible for planning and collaboration with stakeholders to ensure the successful execution of projects, with a focus on delivering high-quality outcomes within established timelines, working under limited supervision. The role designs comprehensive test plans to validate service functionalities and ensure optimal product serviceability across various product lines. The role contributes to cross-disciplinary solutions and strategic insights, playing a key role in shaping the organization's success. The role upholds the organization's commitment to delivering exceptional service experiences through rigorous validation tests and the resolution of complex technical issues.

Key Responsibilities

Guides technology studies, providing crucial insights from a service standpoint, assessing the impact of emerging technologies on service processes, and advocating for strategic decisions within project teams.

Drives initiatives to enhance the serviceability and reliability of released products by actively representing service interests throughout the product development lifecycle.

Conducts thorough evaluations of newly designed products, offering expert advice to development teams on optimizing serviceability for individual components, working under limited supervision..

Improves and secures the serviceability of released products by actively representing the service organization in the product development process.

Investigates the serviceability of newly designed products based on defined service requirements, providing recommendations to enhance component serviceability.

Creates and aligns a Service Innovation (SI) project plan for speciic products, ensuring the timely and resource efficient realization of all SI deliverables and activities.

Develops overall test designs, including test cases, for the veriication and validation of service functionalities and the overall serviceability of products.

Defines, creates, and publishes the required spare parts and the complete service deliverable package, including documentation and e-information, for specific products.

Resolves technical customer complaints related to sub-system/component issues that have been escalated and enhances the service deliverable package for applicable sub-systems/components based on feedback from the field.

Participates in improvement projects focused on the reliability and serviceability of applicable sub-systems/ components.

Contributes to the development of medium-term policies for the service innovation sub-discipline, integrating results into a service innovation vision and roadmap.

Applies original, out-of-the-box thinking to solve complex assignments, and formulate new service innovation concepts and solutions for the sub-discipline.

Serves as a distinguished authority in service innovation, offering cross-disciplinary solutions and strategic insights to achieve ambitious organizational objectives.

Qualifications & Skills

Bachelor’s and/or Master’s degree in Engineering (e.g. Electronics, Data Engineering, Software, Information Systems, Computer Science, or Mechatronics).#

Mininum 3 years of experience in Service Engineering or any related field.

Strong analytical skills, quality mindset, and structured way of working.

Excellent communication skills and a strong team player attitude.

(Project) leadership capabilities and people management skills; able to coordinate cross-functional stakeholders.

Organizational sensitivity and experience/interest in process improvement and quality systems.

High level of English proficiency (spoken and written); Dutch is a strong plus.

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this reason, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!