Restaurant Division Manager

Job Description

The Restaurant Division Manager provides strategic and operational leadership across multiple restaurant locations. This role ensures consistent delivery of exceptional guest experiences, strong financial performance, and adherence to company standards and Ontario regulatory requirements.

This position reflects Aramark’s commitment to service excellence, teamwork, and hospitality, ensuring every guest interaction is welcoming, efficient, and memorable.

Job Responsibilities

Operational Leadership

Oversee daily operations across multiple restaurant locations

Ensure consistent implementation of company standards, policies, and procedures

Conduct regular site visits to maintain quality, cleanliness, and food safety compliance (aligned with Ontario health regulations)

Support location managers during high-volume periods and events

Ensure operational readiness, including staffing, inventory, and service execution

2. Financial Performance

Drive revenue growth and optimize profitability across the division

Analyze budgets, financial reports, and performance metrics

Manage labour costs, food costs, and operational expenses

Develop action plans to meet financial targets while maintaining service excellence

3. Team Leadership & Development

Recruit, train, coach, and develop restaurant management teams

Foster a culture of accountability, inclusion, and guest-focused service

Conduct performance reviews and provide continuous feedback

Support succession planning and career development

4. Guest Experience & Hospitality

Ensure all locations deliver exceptional customer service aligned with Aramark hospitality principles

Monitor guest feedback and implement service improvements

Address escalated concerns professionally and in a timely manner

Promote a welcoming, inclusive, and service-oriented environment

5. Marketing & Community Engagement

Execute brand-aligned marketing initiatives across locations

Partner with marketing teams to localize promotions within Ontario markets

Monitor online reviews and social media engagement

Support community involvement and local partnerships

6. Compliance & Safety (Ontario-Specific)

Ensure compliance with Ontario health, safety, and employment standards

Occupational Health and Safety Act (OHSA)

Food Safety Regulations

Employment Standards Act (ESA)

Promote workplace safety and maintain a hazard-free environment

Ensure adherence to company policies and regulatory requirements

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Previous multi-unit restaurant or hospitality management experience

Strong leadership and people development skills

Financial acumen and experience managing P&L

Knowledge of Ontario labour and health regulations

Excellent communication and problem-solving abilities

#ACAN200

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

The pay range for this position is $30.00 - $33.00.