Lead II - Software Testing

Role description

Job Description

Role: QA Tools & Test Environment Support Lead (Jira, Spira & Test Data Management)

Function: QA / Test Engineering / Program Support

Role Summary

Provide end-to-end support for test management tools (Jira, Spira), test environment coordination, and test data readiness to ensure seamless execution of SIT, UAT, and integration testing across multiple systems.

Key Responsibilities

1. Jira & Spira Tool Administration and Support

Configure and maintain Jira project structures (Epics, Stories, Tasks)

Support Jira-Spira integration for test case traceability and execution

Ensure end-to-end traceability:

Requirements Stories Test Cases Defects

Manage workflows, statuses, and custom fields aligned to QA Playbook

Support issue lifecycle management:

Defect triage

Status tracking

SLA adherence

Maintain linkage for dependencies (blocks, blocked by) across teams

Provide user onboarding, access management, and training

2. Test Environment Management

Coordinate availability of test environments (SIT, UAT, Pre-prod)

Maintain environment calendar / schedule

Support test execution readiness and dry runs

3. Test Data Management (TDM)

Define and manage test data strategy across SIT / UAT phases

Coordinate test data creation, refresh, masking, and provisioning

Ensure data availability aligned with test scenarios

Support:

Cross-system data setup (e.g., CPQ ERP Billing flow)

Data dependencies across modules

4. Test Execution & QA Support

Enable teams with:

Test case mapping in Spira

Execution tracking

Defect logging via Jira

Support daily test execution tracking & reporting

Ensure alignment with QA Playbook / processes

5. Reporting & Governance

Make sure daily / weekly QA dashboards:

Test execution progress

Defect status

Environment readiness

Provide traceability and audit readiness

Support program governance reviews

Required Skills & Experience

Tools & Technology

Strong experience in:

Jira (issue management, workflows, dashboards)

Spira (test management & integration)

Functional & QA Skills

Knowledge of:

SIT / UAT lifecycle

Defect lifecycle management

Requirements traceability

Experience in:

Test data preparation & management

Environment coordination

Dependency tracking across teams

Collaboration

Ability to coordinate with:

QA Teams

Dev / DevOps

Business / UAT Teams

Integration Teams

Strong communication & stakeholder management

Skills

automation testing,jira testing,test data management,environmental testing,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact - touching billions of lives in the process.