Account Manager, Mid-Market

The Account Manager, Mid-Market role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Customer Development team is a high velocity sales environment that is growing rapidly. The Customer Development team handles current Mimecast accounts. The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating upsell and high retention rate of customers. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive marketplace. Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself.

What You'll Do:

Achieve monthly / quarterly / annual upsell revenue

Work with the Partner / Channel Development team to develop and execute against account plans

Develop and execute against sales activity plans to achieve the agreed revenue quota

Travel throughout the year to various customers for account reviews

Focus on building and maintaining relationships with existing accounts

Responsible for selling new technology into existing customer base and driving incremental revenue opportunities

Business Administration – manage the reporting of KPIs and general CRM housekeeping

Sign up to and execute against a set of end-to-end sales methodology and process

Monitor and report on activities while providing relevant management information

Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally

Attend trainings and develop relevant knowledge and skills KPIs

Weekly end user activities

Pipeline stats – pipeline movements

Forecasting accuracy

Customer retention

Account penetration and incremental growth

Weekly customer engagements

Customer retention target

What You'll Bring:

College degree preferred but not required

Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential)

Proven sales achievement against revenue quota.

Ideally with experience of both Direct & In-Direct sales roles.

Understanding of Corporate IT teams and their buying processes

Strong business / commercial acumen

Strong communication skills (Written and Verbal)

Results-oriented with a positive outlook

Self-starter, dynamic, confident presentation

A natural forward planner who critically assesses own performance and that of their team members

Thirst for knowledge and a “can do” attitude

Problem solver

Proven team player

Presentable, articulate, and adaptable

Tenacious

Comfortable with a high performance and dynamic environment

Ability to be confident and to show humility

The OTE salary range for this position is $152,000 $228,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

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We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.