INTERNSHIP - Assistant F&B Director
About the role
Company Description
The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.
Job Description
What you'll do...
Assist the F&B department with daily administrative tasks
Help cover service when necessary (increase of activity, sickness, etc.)
Help the operational team by creating the SOP according to the needs and requests of the managers
Understand the needs in terms of staff according to the days/events/trainings
Be the link between the hotel and the “Occasionnels” (extras, students and flexi) and communicate their shifts on a weekly basis via Strobbo.
Help managers in different projects
Distribute the uniforms and maintain the stock and initiate the ordering process when the stock is too low.
Create, update and communicate food and drink bibles, new menus and tastings
Help the hostesses if necessary
Know how to use the different tools (Sevenrooms, Micros, etc.)
Analyze and respond to customer comments (Trip Advisor, Google review, etc.)
Create and collect information in order to establish various reports
Be the Micros referent (Micros champion)
Track labor costs
Assistance in the preparation of schedules via Strobbo
Participation and animation of team briefings
Purchase orders and tracking
Participation in end-of-month inventories
Collateral
Assistance in creating and updating menus
Management of Sevenrooms with F&B Reservation Agent
Creation and monitoring of various F&B projects
Qualifications
What we're looking for...
Individuals. You’re looking for a place where you can be you; no clones in suits here
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
You’re not precious. We leave our egos at the door and help get things done
You’re up for doing things differently and trying (almost) everything once
If we got stuck in a lift together we’d have a good time and share a few laughs
You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
550€/month
Reimbursement of transport cost 80%
Food on us during your shift
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Excellent discounts across the global Ennismore family for you and your nearest and dearest
Questions about this role
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